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November 2023 by Aaron Troutman
Their rebuilt transmission failed after 33,000 miles leaving me stranded 500 miles from home. This is very unacceptable and has just caused so much grief and frustration. This is my long term experience with this shop. Initial repair was in 2017. The initial customer service was pretty typical, nice folks and they were timely with the repair, but just wanted to share that it's still really disappointing when you spend $2,700 dollars and after only 33k miles your back in the same hole again. At the time I was furious, in the end I'm just really disappointed. I did reach out to the shop fully expecting the reaction I got. I was clearly outside the warranty and was basically told I could bring it in and have it diagnosed, but I no longer lived anywhere near the shop. I was basically told "Oh well" in nicer words. I wouldn't say I don't recommend this shop but I personally wouldn't use their services again.
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November 2023 by Aly Justine
Exceptional customer service provided by Tim, great work done on my vehicle. Most honest and reliable shop I have ever been to.
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October 2023 by Donald Tigert
From Start to Finish Tim (Manager) took great care of us. Not only did Tim/Eagle Transmission do a great job, he did it for less cost than any other Company! I Highly recommend Tim & Eagle Transmission Colleyville Blvd. Thank You Tim!Services: Transmission
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September 2023 by Allie A.
This is the best service I've ever received when dealing with car issues. I took my car to the dealership first (because of the specific issue I was having) and they tried quoting me a ton of money for a bunch of unnecessary things; took it to Eagle Transmission for a second opinion and they found out the actual problem (also much faster than the dealership), provided thorough information and didn't try to upcharge/add on additional services. They were extremely patient, great with communicating updates, and always easy to get a hold of on the phone. I worked mostly with David but interacted with two other gentlemen who had no issue checking out a concern I had while picking up my car, even though it was closing time, and they were headed out to go home. I will definitely be returning to them with any future car issues.
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July 2023 by Ethan H.
let me start off my saying if I could rate lower than 1 I'd do it. DONT EVER GO TO THIS SHOP. their motto is "the one to trust" and that just couldn't be further from the truth. I took in my car alone as a young teenager needing my transfercase fully replaced because there was a hole in the old one. They got it done and after I looked at the "new part" it turned out they just put JB weld over the hole when I paid 2600$ for a brand new part plus labor. That is just straight up fraud. I took it back and they denied any wrong doings and said they would take a look. Got it back for second time and sure enough they put a new unit in this time. But now had a second problem, the 4x4 wouldn't even engage. Had to take it back another time. My experience here was just awful, they tried to take advantage of a young guy and I am very mechanically inclined but could replace a transfer case myself. I wouldn't recommend anyone going here. I will provide pictures of their terrible job.
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May 2023 by Brandi Albaugh
Tim is the GM and he has a heart of gold. My friend was in town from Mississippi and her AC was not working in her car. Every quote she got at home was way too expensive. Took it in to Tim, and he suggested a used control panel that is in great condition. Her car is a 2014, so that made perfect since. She was only in town for a few days. Tim put a rush on it to get it done. He went above and beyond to help my friend that is going through a rough time. She got in her car and her AC was so cold. She drove home with a fixed AC because Tim made sure of it. I cannot say enough good things about Eagle Transmission. We found our place in Colleyville to get cars fixed,Tim took care of my daughters car next. We had another great experience. I strongly recommend Eagle Transmission! Give them a try, you will be glad you did!
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May 2023 by Delanie Albaugh
Tim is the best, most transparent guy in any auto shops around here. I felt very welcomed and included on the whole process, which is not something the other auto shops in the neighborhood ever do for me. They gave me a free diagnosis, and a price breakdown before starting any work on my car so I could call and ask questions if needed. Got my car done really quickly. It’s a hole in the wall kinda shop from the outside, but I promise it’s worth your time to go to Tim and his team. Can’t recommend it more!Service: Engine repair
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May 2023 by Jeremie Holka
Had my 4l60e rebuilt and have had it for 3 months and not one problem. It’s so much better then it was!!Service: Transmission
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December 2022 by Emerald Monroe
10 stars!!! Out of all the issues/Repairs I’ve had with my 2014 Dodge Avenger; this BEST repair experience! Tim was great! Quickly assessed the issue and figured out why my car was leaking transmission fluid. He ordered the parts, my car was fixed less than 24hrs! GREAT experience!!! So glad I was told about this place!Services: General repairs & maintenance
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November 2022 by Pluz Taxx
Great place. The service was great and done in timely fashion. Mr. Tim worked with me n got me the help that I needed. I'm definitely happy I came hereService: Transmission
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October 2022 by Kevin Graney
Done right! Brought my 98 Jeep Wrangler in to fix a leak from another transmission shop. Tim ensured all necessary steps were taken to completely remove the support plate, pan and properly repair stripped bolts resulting in no leaks! Also got 4 new shock absorbers and the Jeep runs great.
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October 2022 by Alexandra Heard
Great customer service! Tim is very honest and trustworthy and quick. I walked in, no appointment and I needed a part that had to be ordered. He ordered the part, got and repaired it all in a few hours!!! I don’t trust anyone else with my car! Highly recommendedService: General repairs & maintenance
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October 2022 by JoshJ
Spot on diagnosis of my vehicle's knocking noise (loose alternator shaft). Quick repair! Running well again.
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October 2022 by Safa Y.
I took my car to eagle transmission in Colleyville. They took care of my car and were probably one of the best car shops I've been too. they fixed my car quickly, and had great customer service!
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August 2022 by Dustin Roth
Took my truck somewhere else. This place wanted to charge me an extra 6K on top of what my warranty covered. Story changed every time he called. Too shady for me. Other shop did great.Service: Transmission
