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“I’ve known Jason Espinoza for about 6 years now and he’s one of the nicest most genuine bankers I’ve ever met. He truly cares about people and is really knowledgeable regarding options for his clients. Highly recommended!”
“You must make an appointment to talk about your account at this branch due to how busy it gets, which is very easy to do through the Chase app. They are always very respectful and well as timely. I always recommend this bank and location to all my family and friends.”
“My wife and i just got married and wanted to open our first joint account together to plan for our financial needs and future plans. William Romero was very patient and knowledgeable to answer every question we had. He took time to explain the process, all features and benefits our account and phone app has. The teller was also very kind and friendly. The best branch I have ever stepped in by far, and I had my first student account back in 2013. We look forward to working with him and his branch again soon.”
“I visit this location very often and I have to say everyone here is super nice and helpful. Laura and her team are very welcoming.One of the best branches BOA has.”
“Time is the most valuable commodity and in a way this branch understands that.
This this what did for me:
My account was on hold for a missing requirement, I went to this branch and without an appointment Mr. Richard De La Cruz and his boss helped out within 10 minutes.
I live about 25 minutes way from this branch, but I know it’s extremely hard to find great customer service now days, I rather to the drive and for for this branch will respect my time and my persona.”
“I would like to thank the mid age man who took my deposit through the door today. Its Rent day and rushed from irving to this nearest location. This saved me 90.00 additional fee if it was not deposited today. Thank you for your kindness and Since I also had a cashiers check with account number on it then that was also convenient. I will always come back to this place..... and bless you all in Jesus name.....”
“I would just like to recognize Kendra Lozano. Kendra provided exceptional customer service and professionalism when I needed to change my last name on my account. I had went to a few locations and they all stated I would need appointment. I’m so thankful Kendra was able to take me in as a walk in and the update took less than 10 mins. Kendra needs to be employee of the month you can tell she has a passion for customer service.”
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“Rachel, Stacey and Jennifer evidently work to know the names of their clients. I never walk up to the counter without receiving from them a friendly greeting by name.”