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September 2023 by Don B.
Good store when you need something quick. They also have some great special sales. Reliable place to pick up any over the counter drugs you need.
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February 2023 by Owen Clark
This is the most ineptly run pharmacy I have ever had the displeasure of trying to use.
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February 2023 by Owen L.
This is the most ineptly run pharmacy I have ever had the displeasure of trying to use.
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November 2022 by Google user
Please don’t come here for flu shots. It’s too slow. I have made an appointment and had to wait 45 minutes with no one else waiting for flu shots in front of me. I signed in and a staff told me to just go take a seat and someone will bring a form for me to fill out. Waited 35-40 minutes no one comes so I had to go ask if anything missing. They said just the form and pull some paper from a table and handed to me for filling out. And I was like…..uhhhhhmmmmm I wish you gave me that form when I signed in so we didn’t need to wait that 35 minutes. The whole point of making an appointment is to save time but apparently the lack of proper procedure or protocol made the whole process super slow and inefficient. Go to the clinic or sign up drive through line to get your shots.
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November 2022 by Xiaoshan Gao
Please don’t come here for flu shots. It’s too slow. I have made an appointment and had to wait 45 minutes with no one else waiting for flu shots in front of me. I signed in and a staff told me to just go take a seat and someone will bring a form for me to fill out. Waited 35-40 minutes no one comes so I had to go ask if anything missing. They said just the form and pull some paper from a table and handed to me for filling out. And I was like…..uhhhhhmmmmm I wish you gave me that form when I signed in so we didn’t need to wait that 35 minutes. The whole point of making an appointment is to save time but apparently the lack of proper procedure or protocol made the whole process super slow and inefficient. Go to the clinic or sign up drive through line to get your shots.
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September 2022 by Garry G.
Scheduled a vaccine online for 5:20 p.m. Filled out online form ahead of time and arrived 10 minutes early. 20 minutes after appt. time, I asked about the delay. Tech told me they were busy. I said , "I'm important, too. I had an appointment." Tech apologized, said she could not do anything more. I told her I would wait 5 more minutes. Pharmacist then called me over to tell me they could not access my online information. I had to fill out a paper form. Pharmacist came out to give someone else a vaccine who wasn't even present. Finally got it 35 minutes late. Called today to check if she had told the pharmacy manager about the website not working. He was already aware! Said he couldn't do anything about it. Said they were really short staffed at his location. Said I could complain to the area office. I tried to call area manager Michael Jaonui at 512-219-9109, but the automated phone tree cuts you off at every option. Could never get through to a person. Let's go, Walgreens! Heading to H-E-B Tower Point next time. BCBS are you listening?
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August 2022 by Carol D.
I have never been treated so rudely. The pharmacist himself told me I could get an emergency supply of my medication because my refill request has still not been approved and my doctors's office is closed. Long story short, my refill request not being approved was the fault of one of their employees. This is a medication that I have been on for about 10 years now and when I suddenly go off of it I get extremely dizzy, horrible headaches, and I am pretty much unable to function. I followed the pharmacist's instructions and brought the medication bottle to the pharmacy where he then told me that he could actually not give me an emergency supply. Not only did he straight up lied to me, he was incredibly rude with his delivery.
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January 2022 by Kian Atkin
Walgreens website allows appts for 11-15. Do not waste your time. They will not give them the shot. 1/9/22
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September 2021 by Shane N.
Pharmacy does not open on time ever. Whatever opening time is on hours display, anticipate that's what time the staff shows up at the store. Then it takes at least 15 minutes for them to get set up to actually serve customers.
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August 2021 by Pam B.
The pharmacy at the store has to be the slowest I have ever seen....I do have patience, but waiting in lane as the fourth vehicle while others pile up behind me and still have to wait over 35 minutes now and still counting and still the fourth vehicle in line....time for a new pharmacy
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August 2021 by Kenneth Frank
I recently was in a car accident. my prescription was sent to that Walgreens the day before for me to pick up the next day. when I arrived I was told it wasn't ready. And was given attitude and sarcastic tones from the pharmacy and Management. I hope no one has to go thru what I just did. So angry which is only causing me more stress and pain.
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August 2021 by Bill
Went here for my COVID vaccine today, they were quick, painless and very kind and professional.
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November 2020 by Wendy B.
Never have good service here. The workers act like they can't be bothered. The lady at check out today didn't even say hi or thank you. I have to assume they hate their job
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July 2020 by Laila N.
Came in today get a passport size photo Cassitty helped me she was really sweet and helpful.The other guy who was there Jordan was not at all helpful but she was very patient and helpful. Thank you will be back again.
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July 2020 by J K.
I understand everything that is going on but maybe Jordan should not be rude in the process. I placed my items on the counter (on his side) and he asks me to push them further to him. ????? Be nice