-
October 2024 by Ana Prada
Took my Frenchie in for digestive/motility issues June of 2024. Paid $900 for exam, etc. Followed up by sending an email 10/12/24 since he is still vomiting pretty much on a daily basis. No reply. Called them on 10/18/24 since I had not received a response and they confirmed receiving my email. Was informed that I would receive a call back. Called again on 10/21/24 since no one called. Was told again that I would receive a call from the vet that treated him. Today is 10/28/24. Never received a call back. Needless to say I will be taking my dog elsewhere for treatment as apparently they DGAF. Unsat.
-
October 2024 by Crystal Perry
Thankful and grateful for VSAH! The receptionist to the Drs, were all professionals and showed compassion. Very impressed and Everything was top-notch!
-
October 2024 by Steve T
Could not be more pleased with EVERY aspect of our interaction. Was apprehensive when refereed here from Austin. Had no idea of the inner workings of this clinic.
They were amazing. From intake in the lobby to the learning staff to the teaching staff everyone was amazing. I have never had such a great experience in such a trying time.
They did a wonderful job on our pug and took amazing care of her for the entire stay. If you have the option to come here, don't hesitate.
-
October 2024 by Kyndal Wallace
The good: We had a great experience with the surgical department with one my babies. I would recommend if you need surgery for cheap. That’s the only reason I’m giving them two stars (go surgical team).
Now for the bad, primary care if you want to sit there for half the day, be ran in circles and pay 300 dollars to get your dog weighed and pulse taken this is your place!! I felt like I was taken advantage of and my time was wasted!! Me and my husband were super understanding as it’s a teaching hospital. However, even starting with scheduling appointments they messed up… and owned up to it. I only wanted to get my dogs on prevention for worms , flees ect. However walked out with a 300 bill and no prevention.Highly disappointed and will not be returning. The whole experience was a joke.
-
October 2024 by Elizabeth E
My daughter was in town visiting and her Pomeranian tried to “take down” our two guard donkeys. Needless to say, things did not gob well for the little guy. VSAHbtook admission information over the phone from me and met her in the parking lot when she arrived. They managed the Pomeranian’s care with professional and highly skilled expertise; we have him home again. I HIGHLY recommend the VSAH!
-
October 2024 by Kristen Burnett
We had to take our little 10 week old puppy here on Labor Day. The staff were wonderful. They make a stressful situation easy and explained every step of the way. Our little Beaux was not feeling so well, but they took great care of him and after a few hours and some fluids and meds, he seems to be doing much better. We appreciate you and your staff so much. Thank you for taking such great care of us and our little Beaux.
-
October 2024 by Victor Camarillo
My Dog passed away and they didn’t want to hold her overnight so she can get cremated since she wasn’t a patient their at there location. but was going to charge me for a holding fee if they did take her in and he said it himself they usually don’t charge for that like what in the hell, I’m so mad and hurt like What in the world, y’all are a hospital for Animals and just left my dog to get buried and have no proper burial! How shameless, hurtful, can someone be to someone’s fur baby! I’m very hurt that I had to bury my baby. Cant no words explain on how hard it was for me to have to bury my poor baby. ???
-
October 2024 by Dr. Brittany E. King DVM
We cannot thank the incredible team at TAMU enough for what they did for my lil Scottie dog Sharky! Sharky had a very long 2 week hospitalization under the exceptional, knowledgeable, compassionate, loving care of Dr. Ostronic, Dr. Gould, Dr. Bugbee, the 4th year students, technicians, and the icu/internal medicine/critical care team. They never gave up on him. We are forever grateful and thankful for them and God’s overseeing miracles of healing for my best furry friend!
-
October 2024 by Lilly Piver
Good place very caring people
-
October 2024 by Morgan Wright
If I could give no stars I would. Long story short DO NOT TAKE YOUR PET HERE. These people are simple money hungry and looking for a pet to use just to study. My dog cut his chest open on the fence in our yard one Sunday (9/8) evening. I called them looking for guidance and all they could tell me was I needed to bring him in and it would be $250. Well upon arrival $250 changed to $650 but after that they would give me updates. Then they ended up quoting me $1,000-$1,500 just for STITCHES!! Silly me, thinking there would be no way it would be $1,500 signed the paper and paid a deposit of half ($750). The doctor told me she would call me when he was ready. I NEVER received a call that night. In fact, I had to call them twice to get an update. No one called and asked if I was okay with them doing blood work (which I wasn’t) or X-rays (which wasn’t really needed) or anything they did to my pup. After contacting them twice, I was able to get someone on the phone at 11:30p, just for them to say my dog wouldn’t be ready for another 5-6 hours and again this is just for STITCHES. So they eventually call me Monday (9/9) at 6:50a and say he’s ready. I tell them I work out of town and wasn’t planning to be late b/c I was told he would be ready last night and asked if he could stay until I get off. They tell me it would be another $250 just for him to stay and that I owe $564.04 on top of the $750 I paid Sunday. So I go to pick him up at 7:10a and they ask me to wait. So after waiting 10 mins I ask when will he be ready because I need to go to work and they tell me they don’t know. Keep in mind they called me at 6:50a and said he was ready so why come they no longer know when he will be ready once I arrive? Very unprofessional and inconsiderate!! My dog came home with a bloody bandage and a cone that didn’t keep him from getting to the stitches on his chest. This morning (9/17) I had to take him to my vet due to the site possibly being infected and I receive an invoice from TAMU for another $240 from radiology (again something no one even asked if I was okay having done to my dog). That would bring my total to $1,554.04 just for poor service and another trip to the vet a week later. They also prescribed my dog so much pain medicine he couldn’t even walk and didn’t want to eat. This has been the worst experience EVER. So if it’s not necessary AVOID THIS PLACE AT ALL COST !!!! They just want money. It’s not about your pets!!! Throughout this process no one communicated clearly what was going on and just left me in the dark to wonder. No one apologized or anything but they sure can contact me to tell me I need to pay them more money for something I didn’t even consent to or even know was happening. If I can help it I will NEVER go here again. I don’t recommend -10 out of 10.
-
October 2024 by Haley Smith
Where do I begin… I was so scared when I got referred to the school by our normal vet, bc I’ve heard about the outrageous vet bills. However, I have never been more satisfied with a veterinarian in my life. My dog, Skye, was diagnosed with IMHA a few days ago and was in critical condition when I brought her in. I truly believe she made a recovery because of the support system she had at TAMU. Molly and Dr. Como saved my heart and my baby. Without their persistent care and support, I don’t believe skye would have made it. They love your pet like their own and have big hearts for everybody who walks in the door. As for the medical bills, I was somewhat shocked it wasn’t as much as Id been told. But skyes life is priceless. So I will say, if you’re in a crisis and want the best vet care in the state, come to TAMU VMTH. I truly love you guys and couldn’t be more grateful for everything you’ve done for skye and our family.
-
August 2024 by steve marks
Outstanding facility with great people! The care our dog has received has been excellent.
-
August 2024 by Kimberly Vickery
DO NOT TAKE YOUR ANIMALS HERE IF YOU LOVE THEM!!!! This place is awful!! They overcharge astronomical amounts of money and do not work out payment plans no matter how badly your animal needs it. One of their previous students I spoke to, after my dog died because of this place, said this office will ALWAYS suggest surgery or to have an animal put down for a "learning experience" for the students. I was quoted $7000 for four tests and they wouldn't do the test without $3500 down. They let my ESA dog die because I couldn't come up with $3500 for the tests. Wouldn't even try to work with me. I've been without my ESA over a month and have debilitating panic attacks near daily.
-
August 2024 by Oleksii Chernetsov
very expensive and very long wait
-
August 2024 by Chris Best
Eden, my four year old blessing of a dog tore her ACL ligament and she had TPLO surgery one week ago today.
They explained to me the good and the bad possibilities of the surgery. I have the best possible outcome happening as I write this. I read some of the bad reviews today and before scheduling with them. I feel so bad for those who l9ve their dogs and had negative outcomes. My mother is wealthy and more the best back surgeon and recieved a bad outcome. I thank God for the job done on Eden's knee. That surgeon performed amazingly. I am so happy for my babygirl... yet, feel bad for those with negative outcomes wherever they go for help. Jesus is real. Love is the only tool thay can fix our fallen world.
Thank you A&M!!
