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October 2020 by L Lee
They helped me with changing my account and gave me info another branch did not.
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October 2020 by Lydia Lee
They helped me with changing my account and gave me info another branch did not.
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May 2020 by sally tadlock
EVERYONE here has been so extremely helpful to our family. So personable and kind-hearted; my mom banked here and they sent us a sympathy card with everyone's signature on my mom's passing; absolutely unbelievable kindness! Amazing service.
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October 2019 by Koffeee Brown
This one star is for Jacob and/or Alicia whoever. I don't know which of the two that , “assisted†just now because neither of them said a single word to me upon arrival or before leaving! I brought my aunt here through the drive through because we were in the area running errands and the experience was trash just like their customer service. Perhaps these two need training or a different job outside of customer service. Just sharing my experience with y'all!
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February 2018 by Afton Russell
Amazing branch! They are so sweet and treat my family and I will a lot of respect!
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March 2017 by Margo Pyott
Love this Prosperity Bank. This location is good for me to get in and out with ackwardness. What I means is many prosperity bank locations are in strange but small areas. This one at Tower point is perfect for me. The teller are quick and not into long conversations with customers. In and out- done. Thank you!
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January 2017 by Gabe Neal
Great personal service. Excellent loans.
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May 2016 by Akbar Abrahim
You are THE BOSS from the moment you step inside and leave
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May 2016 by Susan Moreland
Outstanding customer service from everyone I've interacted with! A special thank you to Tanya for helping me manage my accounts recently. Everyone there says "hello" and "goodbye" and makes each customer feel like they are part of a family. An unexpected pleasure in a not-so-small town.
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May 2015 by Heather Beran
I had an issue with a lost check, and they went above and beyond to help me get the situation corrected. I'm so glad that we decided to go with Prosperity! They even called to follow up and let me know that everything had been taken care of. It has been a great experience.
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November 2013 by James Anderson
When I moved to the area I looked for a local bank to do business with and selected Prosperity. I have been nothing but disappointed ever since. They seem to have a policy against doing anything to service their customers. One example, they refuse to notarize just about anything. They have no means of making after hour deposits, and their staff will refer you from one branch location to another just to then be told they cannot help you. Stay away from Prosperity bank. They are awful.
