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November 2023 by stantonent1
Our son is a student at Texas A&M and came from class to the student parking garage to find his car wouldn't start. Pilgers sent a tow-truck driver who not only fixed the car on-site but drove it back to their garage and ran some tests then gave the car back to our son at no cost to him. Truly exceptional service! We highly recommend Pilgers for tire and automotive repairs
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October 2023 by Jones Enterprises
I’m from out of town and was looking for a good locally owned tire company. I had a bit of an emergency and was greeted by the most professional and friendly technicians. They had my tire issues fixed in about 45 minutes. I really appreciate their dedication and fast friendly service. Thank you!
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September 2023 by Justin Kirkpatrick
My wife and I have been taking our vehicles here for the last couple of years. Pilger’s is always fair, the work is top notch, and they’re honest. I won’t take my vehicle anywhere else in the Brazos valley.
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September 2023 by Chisholm T.
Charged us for nothing. Said they ran a diagnosis but we didn't get a report. Were not customer oriented. Didnt answer the phone in the afternoon. Provided an answer they weren't qualified to give.
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August 2023 by Jimmy L Strong
Pilgers did a great job diagnosing my diesel trucks problem and promptly fixing it while I waited. They fixed the problem that another shop nearby could not. The place does not look like much from the exterior but I had great service with a smile. Highly recommend.
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August 2023 by Mary Sidorenko
I went here (around december) and asked them to inspect my tires bc i filled them 3 times and i was still getting the low air alert... was brushed off and told that couldn't possibly have happened . they "inspected" my tires and told me my tires were 100% fine no leaks no damage ... they neglected to find a nail lodged in my tire ive driven from dallas to college station many times since then, the fact I haven't died is a miracle. I feel like since i was a woman they disregarded my concern and put my safety at risk. I think if i was a man they may have taken my concern a little more seriously. If you are a woman id be cautious coming here...
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July 2023 by David Riley
Purchased our 2nd set of tires from Pilgers today. The company has done an excellent job of getting us in on a timely basis to rotate or repair our tires.
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June 2023 by christine alvarado
Good service. We use them as our go to for work vehicles. They do a good job.
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May 2023 by J Ruckstuhl
The only people I trust with my vehicles. Honest and upfront pricing. Great customer service. The thank you note I received was a really nice touch.
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April 2023 by Kritika Dhakal
They provide an amazing customer service. I had to get my car towed because it stopped driving and they were able to fix it on time and even give me insights on what happened. They were understanding and patient. 10/10 customer service!
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March 2023 by RODICA LUCACI
Traveling through I got a nail in a tire. Received a very fast and nice service. Much appreciated and recommend. Thank you Luke and all for the quick help. Julian
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February 2023 by Michael Beggs
Honest, good mechanics, fair pricing.UPDATE: I've been their customer for almost a year and have been bringing all of my cars here now. I like their service so much that my extended family has started bringing their cars here as well.When I had one very unusual import car they couldn't fix because of parts issues, they referred me to another quality mechanic who was able to do it. The other mechanic is good but it's hard to beat Pilgers service so they've earned my loyalty!
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February 2023 by Scott Burns
Great customer service and you can make appointments so you don't waste hours waiting. Location is easy to find
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February 2023 by Carlos Lopez
Got a new set of tires from here the other day. 5 stars. Told them I wanted a new set of tires and the price range I was looking to spend (500-$600) on a 4 door car, and they delivered, had brand new tires the next day with in my price range. They were cheaper and more friendly then other places I visited.
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February 2023 by Abdullah Al Hashib
I went to them and the quote was around $200 to change one tire. The tire cost was around $100 and putting that on the car replacing the old one was $100. That's why, I didn't repair through them. Whereas, in other place where I went after that Firestone and Discount tire, the price was $150 and $100 for the tire and the fixing was free.I also asked if I needed to change the wheel/rim. It was said that it can't be said before the new tire is put on, so, additional charge might be added if rim needs to be changed. Whereas, in the above two, they said beforehand that the rim was fine, only changing tire would be fine.So, I have complaint on both the price quote, and mechanic.