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August 2021 by Shelley G.
UPDATE....NOW IT'S 4 OUT OF 6 TIMES that they applied it to the wrong part of the account!!! IF YOU WANT TOTALLY STUPID AND INCOMPETENT TELLERS THIS IS THE PERFECT BANK FOR YOU!! I do not understand WHY it is so difficult to make a PRINCIPAL ONLY PAYMENT. OVER AND OVER AND OVER again I go into the bank to make a PRINCIPAL ONLY Payment on my mortgage, say it repeatedly, they assure me it is going to only the principal and then I get my statement and they apply it to my monthly payment and the remainder to principal. This has happened 3 TIMES OUT OF 5!!!!!!!!!!!!! This bank is awful, how hard can it be, really???
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December 2020 by Ashley S.
If you want ignorant, uneducated, rude customer service reps, and constant fees; this is the bank for you. If you want an ATM that doesn't accept cash deposits and a bank that closes early and has inconsistent hours, this is your bank. If you want to be told lies and feel unappreciated, then please put your money in this bank. If you want your deposits to pend, while they keep charging you NS fees, then open you a checking account here! If you want to speak to a manager, Good Luck, bc "they will call you tomorrow." If you care about having control of your own account, then best steer clear. If you desire integrity from a bank, this is not your bank, folks.
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June 2017 by Paul Marvin
Excellent experience. Great credit card services too! You get your Visa and MC credits the very next day!
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March 2017 by Daren Swanick
I had a business account there for a while but the account was forcibly closed when I disputed a fee with the feds. The fee ($25 or so) was eventually waived but the manager Angie decided to close the account as revenge. I contacted customer service but they backed her up all the way and were not helpful. Very unprofessional. I suggest Chase instead, they have been excellent in every possible way.
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September 2016 by JR TO
While I had no previous problems with this bank, they helped me through my transition of financial institutions, I find the fact that the manager can be outright disrespectful and demeaning to her employees in front of customers to be very unprofessional. Other than that, I like their banking services.
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August 2016 by Jim Ross
Angie and team do a great job! Prompt and efficient service!