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September 2024 by kaylee renae
I spoke with Deseray on the phone and she was so sweet and informative!
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June 2024 by Oil of Gladness
RUDE & SNOOTY
The only reason I gave these people my business is because my daughter is in the hospital and she loves James Avery jewelry. My experience with them has been very rude and the girls are very stand-offish. They gave the overall impression that they didn’t care and seemed put off when asked to help. They seemed annoyed and give an overall impression of having better things to do when me and my other daughter were picking the charms. It made for a AWKWARD EXPERIENCE…
Turned my stomach to spend money here buy my daughter was pleased with her gift and that’s what mattered the most.
I’ve never been a fan of this jewelry because it’s just overpriced silver jewelry. There are so many others out there for half the price. If I had more time I would have shopped elsewhere.
Never again…
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May 2024 by Marisa Montelongo
One of the best I’ve been to The sweetest sales woman Enajo! She’s phenomenal!!! And always super helpful when I come in and Pleasant James Avery this woman needs a raise!!!
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March 2024 by janeine s
Diamond is the most kind and personable James Avery employee I have ever met! She was super helpful and made me feel super welcomed!
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January 2024 by clara Harrell
Very Costly
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January 2024 by Ms. H
We just dropped off a charm bracelet which took a few days to add charm but both time long lines need more staff. Should of been quick in and out. just 1 employee working first day and 2 employees second time with longer lines
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December 2023 by Jon Heffer
Great jewelry, great people!
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November 2023 by denise aboytes
This is my favorite jewelry store I have a James Avery ring on every one of my fingers and my charm bracelets and both my necklaces, number one place to recommend it to anywhere
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October 2023 by LaTayna Knox
The atmosphere is pleasant. Customer service was good.
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October 2023 by Jean Ording
Love to shop here, so many beautiful pieces!
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October 2023 by Danny Miller
Nice friendly staff.
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October 2023 by Katie Beal
Went in to get my necklace fixed and Lisa got it fixed for me and out the door within 15 minutes!! Her customer service was top notch!
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August 2023 by Dania
Lori is rude as can be. I came to talk about a question I had about my return: I paid in cash for half and with my credit card (AMEX) the other half, but everything was going back to my card? When I asked for clarification about this, she said “okay well what do you want?” Like, I’m sorry? excuse you? What do you mean what do I want? Are you dense? I want an explanation? When I said I didn’t understand why I wasn’t getting some of my purchase back in cash since I originally paid for half of it in cash, she said “why? What don’t you get? It’ll all go back to your card” like girl, get out. She just said if it doesn’t, we’ll have to come back and get accounting involved. Just the fact that she came up to us with an attitude about it all from the get go when I wasn’t even being rude in the first place made the entire experience terrible. I work in customer service and absolutely hate when customers come up to us to complain with an attitude from the get go, so I always try my best to be kind and understanding when I go to ask for clarification/express a complaint - which is what I did here (even when she started getting an attitude because I won’t stoop to her level). Will definitely be monitoring my account.
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August 2023 by Patricia Pedregon
Fantastic jewelry and great employees. All was so pleasant ☺️
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August 2023 by LaTayna Jessie
The atmosphere is pleasant. Customer service was good.
