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March 2024 by Kaylyn B
After losing my wallet and keys, Gladney was SO helpful and gave me so much peace of mind. I contacted them and told them my situation and their constant updates helped me stay informed of everything. By 2:30pm the next day, they already fixed everything! Chris was SO incredibly friendly, patient, and kind and got everything done so quickly. Thank you Chris and Amanda!
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March 2024 by Fraser Howard
Successful oil change in 45 min. Friendly service. Pleasant waiting area. Resonable rate.Will return. Thank you.
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March 2024 by Dominique Roberts
Transparent. Quick diagnosis. Good customer service.
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March 2024 by Jacob Shelton
Best shop in town! Great customer service and they do a bang up job every time.
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March 2024 by Don Gilman
Gladney is one fine running engine. My Hyundai had some suspension concerns based on assessments by other mechanics. Gladney looked for those concerns, took notes, took photos, and uploaded everything to a web portal for me to see. They identified a related issue, gave me a firm price, and worked with me on the 3rd party warranty claim. They worked with me on retrieving the car when I needed it. My service writer was Michelle and she was a angel while we worked through the admin issues on the warranty claim.I asked about other services for my other vehicles and when Michelle didn't have the background, she grabbed the owner and they went through it together as a training opportunity.I asked about a 30k service interval for my other car and they explained why their price was less - and that made sense.I talked to the porter/shuttle driver about the how the shop came to be and why they have a solid approach to their business model and their customer service.Their waiting area is very nice, has good WiFi, and a solid coffee area.I'm scheduling the 30k service shortly as Gladney has a new customer!
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March 2024 by Lashonda Gooden
Chris was great and considerate. He came straight out to assist me. Thanks a lot.very dependable agent.
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March 2024 by Felix R. Mireles
I have been taking my vehicles to Gladney for the past 2 years and I've yet to be disappointed. Not only do they have great service but they also do a great job working on my vehicles. I don't have to come back or ask any questions since they are spot on with notifying me about anything and everything about my vehicles. I highly recommend them to my friends and family and I will definitely be coming back here for any of my automotive needs.
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March 2024 by Sam Harvey
We had multiple repairs needed, and Gladney got it done as quickly as they could. Getting some parts from Ford can take forever, but Gladney kept me informed and gave good advice and options along the way. This is a great repair shop, and I'm glad to have a place I can trust!Services: Electrical repair
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March 2024 by Kyle Kenamond
I've had some terrible experiences with auto shops in the past so this was a welcomed change. They were incredibly timely, very informative, friendly, and after diagnosing the car faster than they had thought, they only charged for 1 hour of labor as apposed to the 6 hours in the estimate. Great place with nice people. I'll definitely be going here if I ever need a mechanic in the future.
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March 2024 by J. Estes
Great experience all around. Super professional & knowledgeable staff.
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March 2024 by Jerome Campbell
My daughter’s 2016 Land Rover Discovery was losing coolant, so I contacted Gladney Automotive , given their experience with Land Rover repairs. They quickly diagnosed a number of issues. Our Service Advisor Michelle kept us updated throughout the entire process (diagnosis; ordering of parts& progress of repairs). Michelle also arranged for a rental car for my daughter during the repair process.I highly recommended Gladney to anyone looking for professional, competent auto repairs! The staff at Gladney are excellent!
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February 2024 by Susan Overstreet
I've had a mystery electrical gremlin in my truck for months. Unfortunately, gladney was not able to track it down on this visit. However, I have to applaud their communication, willingness to work with the customer, and sense of fairness. They followed my suggestion to drive the vehicle in hopes that it would act up on them as it has on me, they let it sit, they used all tools available. When still unable to replicate the issue, they decided to charge me for only one hour of diagnostics despite having the truck for a week and checking/using it routinely. I deeply appreciate this honesty and customer care. I still be a returning customer for all future vehicle repairs
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February 2024 by Mark Floyd
My oil couldn’t be changed anywhere in town because my car is Italian but Gladney got it right in and had no issues. They also have a nice waiting room, coffee, and a shuttle if you can’t wait. And reasonably priced. Can’t ask for more.
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February 2024 by Travis Wulf
Incredible place Incredible people.
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February 2024 by Michael Escobar
They did a very thorough job and did an excellent job keeping me apprised to the status of my vehicle
