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April 2024 by Colton Wiggins
Had to mail something real quick. Marilyn helped me. She was so kind and was joking with me about it being Monday. Always dread going into mailing centers but she made this errand quick and enjoyable.
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April 2024 by Liem Huynh
Rude service and unhelpful. Made zero attempt to assist customer.
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April 2024 by Mengdi Li
Very Rude Service, they close the store earlier than the reported time!
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March 2024 by Casey Williford
Would give it no stars if I could. Clerk was rude, unhelpful, looking at me crazy. Told me to go to a different location, yet didn’t provide an address or say about how far it was - said “Google it” … Manager was able to step in and resolve the issue.
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February 2024 by Seth Robinson
Saw the previous reviews and was concerned. I ship from FedEx all over the country. Not sure if there is new management or the negative employees were let go but had a normal experience. Ethan was knowledgeable and thorough and helped us get our stuff out quickly.
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February 2024 by Emily Seith
Terrible customer service. Genuinely not interested in helping me. Didn’t even respond to me when I asked a question. Told me to just go to Copy Corner.
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December 2023 by Katie D.
Leaving the FedEx premises, I felt compelled to share my recent encounter with Asia immediately.Upon my arrival at approximately 5:45 p.m., just ahead of their 7:00 p.m. closing time, I was disappointed by Asia's lack of friendliness. It's reasonable to expect a certain level of enthusiasm from someone in a customer service role, especially considering the notably cheerful atmosphere at the FedEx location in Katy that is AMAZING. To add to the disappointment, Asia was quite rude, bland and refused to assist in putting on the label at my request. If you're in the area, I would recommend exploring other FedEx locations in town for a more positive experience.
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December 2023 by Hamed Alikhani
Terrible placeThey have no tools for packing and sendingThey don’t even have a paper fastener if you want to mail some papers
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October 2023 by Stephanie Sifuentez
When into ship a an item and the person behind the counter, could not be bothered to try to help me figure out boxes, or anything just was pointing it was extremely rude to the point where I just walked outI have to go to multiple FedEx is for my job do use their services and I’ve never been treated like that before
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October 2023 by Winston Liu
RUDE RUDE RUDE. Dont even give you a subtotal before shipping. Sighing along the whole process. Ignorant, errogant and not patient.
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September 2023 by Sangal Sohalia
Just hate this place, zero star
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August 2023 by Dwayne
Excellent friendly staff.
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August 2023 by Perla C. Vazquez Defendini
Service was great, and they helped me very quickly.
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August 2023 by Eric Hedberg
Super helpful people. In and out quickly.
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August 2023 by Roger Jones
Great customer service and great printing!
