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July 2023 by Courtney Akers
Yesterday, I drove over an hour to spoil myself and girls. My pedicure was the usual. My nail polish is flooded and already chipping. I should have took it as a sign to NOT get a full set. I told the gentleman I wanted a milky white. He said well pick a color. I picked a color I thought would give the same effect. When he brought the color I could tell it was pink. So I asked him to sample the color. I was right, it was pink. I told him I didn’t want a pink and if he had a milky white. When he caught an attitude and said he had no control over the color. I SHOULD HAVE TAKEN IT AS A SIGN. He burned all of my fingers. The nails are horrible. I brought my daughter and she asked for blue colored powder. He did blue French tips she just accepted it. And didn’t tell me till we were home. I’m so disappointedSpent $200 on my full set, and $30 pedicure, daughters full set, and two toddler polish on hand and toes.
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June 2023 by Kathryn Smith
Always the same service. Very good and kindServices: Dip powder
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March 2023 by Izzy
I thought this place was great at first but I'm so disappointed. It has not even been a week and my nails are already falling off. Because I'm not used to having nails (short ones) I've been more careful in the way I grab things and just doing things in general because I want them to last. The first nail got fixed but right after I got home the other fell off when I lifted the toilet seat, and you want to charge me for something that didn't take properly the first time. That is not right. It is also a waste of $50 and my time if I can't go a week without my nails falling off when I'm eating and lifting up a seat. I have honestly been very gentle with them since I got them done and it wasn't until 2 days after that I noticed a lot of them didn't even reach the cuticles which is where they began to lift. Which means they were not done properly to begin with. I'm getting dip because I want to grow out my nails and stop bad habits such as picking at the nail, and I really liked the place and people but not for this service. I'm not going to be taken advantage of. I will find someone else.Service: Dip powder
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October 2022 by Frances Ligler
The people here are really excellent. I have an injured finger where the entire nail is regrowing. They have done a great job helping to make sure it grows back correctly. I also depend on them for a pedicure that will prevent ingrown toenails.Service: Manicure
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June 2022 by Brianna Harrison
Kevin has horrible customer service. He was on his phone the entire time and rushed his nail job. I asked for french tips and this not what I wanted. I asker for almond shape and they left them uneven and not shaped correctly. Will never be going back.Services: Acrylic nails
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May 2022 by Erin D.
Super nice people but the place does not feel sanitary and both times I went my nails came apart within a week.
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May 2022 by Brianne F.
I absolutely love Kevin and the rest of the nail techs at Fam! Great customer service, knowledgeable about his trade, and is always able to do all the fun designs I want
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April 2022 by Junky Monkey
I had Kevin as my tech. Their customer service is what carried them. The nails though were ok. My nails did not end up looking my reference and the final product was bumpy, thick, and uneven. I had a great conversation, though! The nails looked good at a distance. The left is reference and the right is my hand.
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April 2022 by Heather Jeanes
I have been coming to this place for over 4yrsEveryone is so nice and accommodating! They get you in real fast and are eager to please. I always get good service! I do acrylics with gel colors on my hands and gel on my toes it lasts like 3 weeks! Anytime I have a concern Kevin and I talk about it and he is honest snd genuine about what’s best for me. I’m super happy here and wouldn’t go anywhere else!!Services: Pedicures
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April 2022 by Janet Falcone
I have been coming here for several years and am so glad I found them. Kevin and Sherry are the owners and work hard to provide a positive experience with all of their clients. I typically get shellac on my fingers and it lasts! If there is an issue, and I haven't had one, Kevin says to let him know and he will take care of it. I like to make appointments because they honor them. Some salons around town don't which is frustrating. Of course, having said that I also honor the appointment and show up on time. They appreciate it just as much as I do. Fam Nails is a wonderful and quality experience.Services: Manicures
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April 2022 by Karen Gonzalez
Nail service was excellent. The technicians are friendly and work fast. I will continue to go to Fam Nails.Service: Gel manicure
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February 2022 by Cathryn A.
So I usually come here to get my eyebrows done and always like how they turn out but this visit I wanted to try their pedicures out. so me and my boyfriend had came in to get pedicures. I don't know names but ihad got a dude and my boyfriend had gotten a lady ,but anyways once they started I looked towards how she's doing on him and she looked like she was ina rush and seemed she didn't want to be there. an the dude I had was taking his time at the most part he forgot to do some things. The next day my boyfriend tells me he has a ingrown toe nail. they didn't even do much on our feet besides clip our nails and massage our feet for a small amount of time. this experience was not the best. I feel as if we just wasted our 50$. We were trying to treat ourselves and just ended up wasting our money. But could say this is a cheap place so what do I expect
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February 2022 by Daniela Mata
I got shellac on my toes and it’s already lifting and chipping. ( I went 2 days ago ) not to mention she cut my toes and left them so uneven I have my nails squared and she left them semi oval with ugly edges.I decided to get my eyebrows done to see if I would like them the lady that waxed them waxed more on my right eyebrow so my right eyebrow is thinner than the other.I got acrylics on for a birthday set she did a messy job and their so uneven.Services: Acrylic nails
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January 2022 by Katie Hirsch
Friendly folks, but unfortunately one of the worst quality sns manicures I’ve ever received. Gloss/top coat started peeling few days in and less than 2 weeks in, a nail has fallen off. At other salons, they last at least 3 weeks. The spa appeared uncleanily as well, do not appear to use clean/sanitary tools. I paid more here than in Austin, which is very surprising. Unfortunately I will not be back.
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October 2021 by Debbie Winslow
It appears service at this salon has drastically reduced. My pedicure was not thorough, it was rushed. Cuticles were not pushed back. My nail painting was embarrassing because undercoat and top coat dried showing separation lines, no top coat applied either. Smudges. I purchased 5 pedicures, 4 nail polishes, and a two sets of acrylics that "popped" off in the first week for one.This place use to care and only one person appeared to try to make things right (Kim or Lynn not sureof her name). Unfortunately, the man in the front (more worried about going out to smoke) ruined it for us all.
