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January 2024 by Amy W.
I'm a college student and I had my car serviced here. I went in for an oil change and of course they tell me there are other things wrong with my 2019 Kona. But none that were a dire situation. I wanted to wait and get a second opinion at my usual car repair place before doing some of the things that they said were wrong. Besides that I think they did a good job on the service and my car was washed after.
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January 2024 by Stephanie Hall
Prompt service, very professional, definite quality service. Very clean shop and personable technicians. I feel comfortable doing business with this group.
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January 2024 by M Faust
They are very helpful
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December 2023 by Ann T.
Worst used car buying experience ever from this Dealer Rated D+ with the Better Business Bureau We were told the vehicle was checked out by the service Dept. and serviced, everything was in working order ready to go. Promised 2 chips in the windshield would be fixed. After purchase but before driving off the lot we discovered the DVD didn't work. Sales staff turned Rude and Unprofessional. Sales Manager sat in his glass walled office not busy snacking on cookies or something and refused to come talk to us after the Salesman asked him 3 times. One Manager saw the commotion came over and his response was "We didn't have to tell you!" and "Most dealers wouldn't pay to fix it!" We finally got help from an Assistant Manager and he did some checking finding out from Service Dept. parts were on order to fix it. It was known the DVD didn't work and they didn't tell us. He gave us a "We Owe" slip to bring vehicle back for repair. We brought it back when parts came in (wrong parts, had to reorder the right parts) and that's when we were told vehicle had not been serviced. The Glass Tech inspected the windshield and said it was not repairable and needed to be replaced. So another 1 1/2 hour drive a few weeks later got the DVD fixed. The promise to fix the windshield was a LIE.......... They post a Great price online then when you get there tell you that $1,997 has been added for APEX GPS theft tracking and $399 for windshield protection. Don't fall for this, it's not worth it and I will walk out of a Dealership if I ever encounter a SCAM like that again. I learned the hard way. Lastly, my wife and I both told them and made it very clear that I was Pre-qualified at Capital One Auto and was financing with Capital One Auto. I gave them the Pre-qualification Letter and told them that's who I am using. Much to my surprised I discovered a few days later the Finance Manager, who is also the Sales Manager who refused to talk to us about the DVD Player issue went Rogue and sent to multiple Banks resulting in several needless "Hard Pulls" on my Credit Report. He told the Banks and Credit Agencies who investigated this that "He didn't know about my Pre-qualification and desire to use Capital One." That's A FLAT OUT LIE!!! I suggest if you get your own financing that you get them to sign a document that you are requesting NO other Financing to be sought before you even sit down to negotiate. We are requesting the Windshield replaced, Refund of $399 charge for Windshield Coating applied to glass that needed replaced. Letters sent to Banks stating the extra Financing Inquiries were made by mistake and should removed from my Credit Report. A letter explaining these issues was sent to General Manager by Registered Mail on August 21 and another sent Registered Mail Sept. 14, with neither one getting a reply from the Dealership. I wouldn't recommend this Dealer to anyone. Go to one that stands behind the vehicles they sell. It's no surprise this Dealer has a D+ Rating with the Better Business Bureau
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December 2023 by Brad T.
Worst car buying experience ever. Rude, Dishonest, Unprofessional Sales Team. We were told the vehicle was checked out in the service Dept. and serviced, everything was in working order ready to go and promised 2 chips in the windshield would be fixed. After purchase but before driving off the lot we discovered the DVD didn't work. Sales staff turned Rude and Unprofessional. Sales Manager sat in his glass walled office not busy snacking on cookies or something and refused to come talk to us after the Salesman asked him 3 times. One Manager saw the commotion came over and his response was "We didn't have to tell you!" and "Most dealers wouldn't pay to fix it!" We finally got help from an Assistant Manager and he did some checking finding out from Service Dept. parts were on order to fix it. It was known and they didn't tell us. He gave us a "We Owe" slip to bring vehicle back for repair. We brought it back when parts came in (wrong parts, had to reorder the right parts) and that's when we were told vehicle had not been serviced. The Glass Tech inspected the windshield and said it was not repairable and needed to be replaced. So another 1 1/2 hour drive a few weeks later got the DVD fixed. The promise to fix the windshield was a LIE.......... They also inflate the Online Price by $2,400 with non-negotiable APEX and Windshield Protection...DO NOT FALL FOR THIS SCAM like I did. I see why they have a D+ Rating from Better Business Bureau
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November 2023 by Jeanette Murray
Amazing dealership to work with, their cars are top notch, and can still get at good prices for the luxury that Hyundai consistently puts into all of their vehicles!
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September 2023 by Karen R.
Hands down the best and smooth purchase i have ever done! Staff was excellent, SPECIALLY Justin! He is the man!!! Was able to work with me in ALL my concerns!!! 10/10
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September 2023 by Debbie Estes
They were awesome
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August 2023 by Steven Mao
Friendly and helpful staff. Replaced my undercarriage guard, gave a quick wash/vacuum, and got me out within an hour.Service: Auto interior vacuuming
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August 2023 by Martha Langston
Excellent service at College Station Hyundai, thanks for all of your help and expertise!! Love my new Tucson Hybrid! ?
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August 2023 by solestealth
I have to say this is the best service around. They are super friendly and work with you. Josh and Dylan are super amazing, and very helpful. If these two haven't gotten a raise yet they deserve one.Not too long ago I got my card lost in my driver door and without hesitation they got me in the same day I called. With them and their service guys they are amazing. I'll keep going to them until they give me a reason not.
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August 2023 by M Johnson
Professional, attentive and completely satisfied with services rendered!
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August 2023 by Mi W.
I drove 2 hours to this dealership twice because I felt I was getting a good deal on my trade and on the new vehicle. So far I am very happy with my purchase and my terms. Based on previous reviews I'm thinking that maybe they are doing their best to improve. Maybe?
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July 2023 by Terry Fisher
I am very pleased with the service I received from this dealership.Services: Transmission
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July 2023 by Fairooz Ramisa
As.See we warned you eqAqd a. Vic meN g