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January 2024 by Louis Lanham
Clean, quiet, neat, and professional. A tad on the expensive side but I'll live with that for theGood service.
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January 2023 by Taunyana Baker-Sanchez
Great & friendly location!Jackson was a great salesman! He really was concerned with what car was best for me & honest about pricing & warranties. ?I want to thank Jason in service for repairing the electrical issues & the cracked rim & dealing with all my phone calls!! ??Thanks to Mark (the manager) for always staying in contact & helping with the buying process & repairs. ✌?
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December 2022 by Razzle D.
Other reviews on Google and Yelp are right. Avoid. They should be revoked by BMW. I was straightforward and said no crap this is what I need and want. Was told one thing over text and email. Show up and get something completely different. Person I spoke with and manager was conveniently not there. They would not honor it even though I had proof. I texted manager again and now I get no reply. Just left the dealership and they could've cared less that I left.
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November 2022 by Milana Taylor
Mike Fridel was great! I’ve been to so many BMW service places and this one was by far the best! Everyone So welcoming and helpful! Jennifer was so nice as well! Will be back!
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November 2022 by Chris Shelby
Did great job replacing tires and diagnosing the issue. I was towed there while traveling.Service: Tires
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November 2022 by Hallie Dollins
Helped me replace a really bad punctured tire: had me towed and called an uber for me the night of my incident, and the next morning they communicated my options to me in a clear and effective manner. I was back on the road with a functioning vehicle in under 12 hours from my accident. Jason and the call center team were super helpful.Services: Vehicle Inspection
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November 2022 by Michael M.
Recently purchased my dream vehicle from BMW College Station. I can't say enough about how positive and low key, low pressure this automobile purchase was for me. Blake, my sales advisor, was very helpful in securing my order from BMW for my M3. He was very clear and on point regarding time lines and possibilities. The purchase price was very fair given current market forces and all originally agreed upon numbers remained at purchase time. He was wonderful to work with and very responsive to my email queries. Jaiden, the BMW Genius, did a fabulous and upbeat job of keeping me informed along the way regarding my order, production and shipping. She really made this purchase a fun and memorable event. Mark, the sales manager also is very low pressure, low key and very helpful at purchase time. All in all, if you are in the market for a BMW, please give this dealership a chance to serve you. They made my ultimate car purchase a reality! Thank you BMW College Station.
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October 2022 by Jim McCreight
Well worth the drive up from Houston! Jackson Moffatt was extremely helpful with the whole ordering and eventual delivery of our new X6 M Competition! Thanks Jackson!
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September 2022 by eltaddah
I appreciate the excellent service provide on a Saturday to get my car back on the road quickly!Service: Wheel alignment
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September 2022 by Brent E.
Do not purchase a vehicle from this dealership!!!! They do not stand behind the cars they sell, they do not put the customer first and BMW should revoke their ability to sell their cars. I purchased a new 2023 BMW that has a broken ac and they refuse to accommodate a proper fix. Their solution to my challenge was providing me with an 800 number to file a lemon law. I'm serious. I've made repeated attempts to contact the GM, no response. I just spoke with a manager and rather than address my challenge, he hung up on me. Avoid this blemish of a small town poorly run dealership at ALL costs. AVOID. Go to a better run dealer group that actually knows how to take care of customers.
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September 2022 by Gina G.
I bought my preowned BMW X.3 from the dealership when it was known as Brazos valley imports. It has been a great car, however recently I had to take it in because the electrical system was doing some thing weird. The BMW technicians in Grapevine Texas discovered an aftermarket tracking system that was affecting the electrical system. Since this was an aftermarket thing, my warranty did not cover the $600 it cost me to have it evaluated and removed. I would caution people to ask if their car has an aftermarket tracking system and to have it removed before you purchase it. Otherwise I have been very happy with the car.
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August 2022 by Kay Lawhun
Very happy with my first BMW purchase. Valerie made the experience enjoyable and easy!
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August 2022 by Myriam Morales
I went for the first time for an inspection to my vehicle and they were very nice and were able to fix what was wrong the same day and have my car ready by the end of the day. Jason and Jennifer great job!Service: Vehicle Inspection
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August 2022 by Calvin Lagman
Great place to buy car! Great people!!?
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July 2022 by Caroline H.
Can't say enough great things about this dealership!! Service Department is awesome Jason Patek was professional and courteous and kept me informed about the service to my X4. Dealership is clean and everyone spoke to me while I was there and they had nice snack area for people in waiting area. They even have an area for small children to play. After having a horrible experience with the Tyler, Texas BMW dealership I have found my new home. Will buy all my cars from them from now on.
