-
September 2024 by Ashley Nicole Garza
Sarah did an absolute amazing job with getting us into the vehicles that we wanted. Talk about great customer service! We told her exactly what we wanted and she found us exactly what we wanted. Get with Sarah for your vehicle purchase. I'm recommending her to everyone I know!
-
August 2024 by Barry & Kelli Jo Gurley
If you are looking for a new Ram or Jeep go see Jerry Owen. Jerry is top notch, and he provides an outstanding buying experience. For the best deal and customer service make sure you ASK for Jerry! You won't regret it!
-
August 2024 by Barbara Charlene Dickerson bullington
Knowledgeable salespeople.
-
May 2024 by Misty Dotson
Aaron was amazing through this process and made it very stress free and simple!!
-
May 2024 by Joy Wiley
Carlos Almanza in Sales worked hard to fulfill our needs and we made a Car Deal!!!
-
May 2024 by K S
Cameron Barnett was very helpful. He made sure I was able to get the vehicle I needed.
-
May 2024 by Haili Weber
We had a wonderful experience here this week! We got a beautiful car! Thankyou Cameron Barnett for being so wonderful and patient!
-
May 2024 by Brandi Hines
Blake Fulenwider in Clyde is the best. Aaron Hines is top notch. He was very friendly not pushy at all. I have dealt with a lot of sales staff but I will not talk to anyone but Aaron from now on, he makes you feel like family. Highly recommend Aaron Hines and Blake Fulenwider in Clyde
-
May 2024 by Suzanne Cabrera
Carlos Almanza In sales was amazing. Super friendly and helpful but not pushy. If you’re looking for an easy person to work with hit him up.
-
May 2024 by Michael Pell
Carlos Almanza in sales, assisted me in looking through their inventory of 3500s, he was helpful and knowledgeable about the vehicles they were selling and had a no pressure test drive and a good experience with financing asking for the bank I requested.
-
May 2024 by Cheyenne Smedley
Carlos Almanza in sales was great! He is very friendly and went above and beyond for me! I would recommend him to all!
-
May 2024 by Nicole Desmond
Marcus is amazing always making sure to get us the best deals!!
-
May 2024 by Heather Roscoe
Fantastic store to work with. They were super transparent and a great representation of Abilene hospitality. Thank you for this experience! Second to none
-
April 2024 by David Collins
In Nov 2023, my Ram Ecodiesel decided to join It's brethren by having the high pressure fuel pump come apart a known recall item.
After calling several dealerships and asking, if they worked on modified trucks, some dealers will, some won't. Jonathan at blake fulenwider Said yes they work on them all the time. Dropped it off at the lot and jonathan told me it would probably be ready friday.
I call on Friday, Jonathan says sorry. We're missing one part that is in Dallas and should be here shortly your truck will be ready tuesday.
On tuesday, I call to find out a pickup time only to be told later in the week.
On thursday, I get told that they are not allowed to use off the shelf parts and can only use the parts packages that chrysler sends based on the vin number specifically for the recall. Might be a bit of a wait.
After getting jerked around so much. I talk to jake who is supposed to be the supervisor over the service center. I understand miscommunication happens, but i'm getting the feeling that jonathan says whatever it takes to get somebody off the phone.
Jake assures me. It will be addressed and we start waiting.
Christmas comes and there's no shiny ram under the tree.
Valentine's day shows the love, but not the pickup truck.
I finally receive a notice in the mail from Chrysler. Saying that all parts have been shipped and are available. I get excited, call the dealership. Only to be told they're still waiting on one part. But my truck should be ready by friday the 22nd or Monday at the latest.
Perfect!
Monday, rolls round. And I call to get a pick up time. So I can schedule a ride, Nope not ready maybe friday.
Finally on Friday. I get a call from Jonathan one of the first calls. I've gotten from this dealership in the five months that they've had my truck. Good news is I have a supposedly brand new fuel system. Everything has been replaced. The bad news is my truck still won't start, They think it might be a hole in the manifold That appeared in the five months that it set in their yard and for only 1900 they will be glad to fix it.
I was then chastised for not purchasing a service contract when I bought the truck.
I decided I had had enough of the dealership and would. Just come get my truck. Jonathan said it was ready to go but being mid-afternoon and it being an hour trip to get my trailer and make it to the dealership. I opted to come saturday morning.
Jonathan, let me know that jake would be there, and I could come any time.
I show up saturday morning and finally get to meet jake in person with the very bright red eyes and disjointed speech - instills great confidence.
Jake once again reminds me how much of a favor they have done for me by working on my truck. No, a favor would be something extra or atypical - I called and asked a simple yes / no question up front.
Jake goes on about how excellent all of the staff are, and jonathan must have been tired when he said it was ready.
Jake then spends twenty minutes looking for my truck, Which turns out to be still in the shop on a rack in pieces.
Jake, very generously, offers to have my truck hauled back to my house on tuesday.
At noon on Tuesday. I call to get an eta, The receptionist says there's no one there to answer and takes a message. And someone will call me right back.
At three o'clock I call again, This time, get transferred to Sean who says they are waiting on a car hauler and my truck will be delivered either this evening or tomorrow.
Thirty minutes later, he calls back and tells me that my truck will definitely be here this afternoon.
Truck arrives and sure enough it doesn't start.
Pop the hood and there are plenty of new looking parts so maybe they did some of what they said they did. They also left me several nice tools - always a sign of professionalism.<
-
April 2024 by William Franklin
Won’t be back
Terrible service after the sale
I’ve had one person that tried to help and he did as good as he possibly could great guy
