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April 2024 by Lynda Whitehead
I have been a Wells Fargo customer for over 20 years and dealt with several branches. This branch is the most helpful and efficient I have experienced. Have never had a long wait in the commercial or ATM lane. I make appointments online, and have never been kept waiting. The bankers have always been super nice, going above and beyond.
It’s sad to read the negative reviews of folks who, for example, had to wait 7 minutes in the drive through, and run to leave one star. If you want to experience a bad time at a bank, go into Houston. Then you’ll recognize how nice this branch is. ☺️
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December 2023 by Crystal Crawford
Great customer service. No long waits. Very clean environment. The ladies are very attentive and knowledgeable.
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October 2023 by Patty Sereno
Bad customer service and apparently they don’t care about your privacy.
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September 2023 by Meidyn Roque Machado
This afternoon I visited the facility, truly the impression I got from the place is the best, their excellent workers are all bilingual and give exceptional treatment, there is one girl in particular who loves her job, she is the one who takes appointments, I think her name Liseth is 100 points for her, super recommended.
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September 2023 by Rachel K
Can this branch be any slower? I have 11 years of banking experience and it has NEVER taken me 10 minutes to process ONE transaction.Every time I use this branches drive through the wait is beyond ridiculous.
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August 2023 by Hovet Paz
Bad service ? a lot of racism
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August 2023 by Salomon Gutierrez
They should put more staff, it is stressful to be in a line for almost an hour and see that the manager is just walking
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August 2023 by Mara jara machado
I think they should put more staff, we always have to wait a long time for them to serve us, the attention is the best.
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June 2023 by Beth Lomison
If I can give a zero I would. Horrible customer service- teller talks over you and doesn’t listen to what is actually needed. Will NEVER go to this bank again.
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June 2023 by Peggy Dess
I went to ATM to deposit cash and it says it was unavailable but the line is SO long you don’t want to go inside because the ATM can give you better and faster service! Today I went in twice to see a banker and there is only 1! I did not see one either time! But she won’t take appointments. I have been using this branch for 18 years and have never had these problems until recently. This city has outgrown this branch!
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February 2023 by Rosy Flores
The cervice ist not good olways I missed my money bad people and the manager don't care
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December 2022 by w edwards
Very friendly and helpful staff. Always greeted with a smile.
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November 2022 by Juan Fuentes
Great service, branch manager greeted me while entering. Assured that I would be helped momentarily and Apologized for the wait. While waiting the branch manager educated me on my digital services which I plan on using in the future.Which I understood as we've all been short staffed before in our lives. I give them credit for trying their best and staying positive throughout the short staff issue.
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October 2022 by Kaitlyn Fortenberry
Honestly I wish I could give negative stars. AVOID THIS LOCATION! My cash deposit was put into someone else's account and I am having the hardest time fixing their mistake.
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September 2022 by LeShea Howard
It is 11:53 am on Saturday. No one will answer the phone.
