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August 2024 by Chantel Green
The absolute worst place in cleveland to get a prescription filled... dropped a prescription off yesterday 8-9-24 in the morning was told it would be ready by 2 pm that day... went to pick up prescription in the drive thru on 8-10-24 and it isn't even ready...
Called to speak to someone and all they do is hang up on people... this is the most disrespectful place I've ever dealt with... after we get this prescription we will NEVER be using this place again...
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July 2024 by Richard Hodgins
It was great until they denied my insurance for my cancer prescriptions
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April 2024 by Claudia Rodriguez
My First and Last Time That I’m Going To That this Walgreens thay Don’t Help You For Nothing Bad customer Service
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February 2024 by Julius Turner
I was shocked to see all the bad reviews I can't speak a whole lot on the pharmacy end but all the cashier's and store employees are very nice always happy ,smiling and helpful always. I want to say something to people who are always leaving bad reviews everywhere they go and don't get what they want as quickly as they would like. Everyone deserves the same service as you. It takes a lot of time to verify insurance I have recently learned and if there is only 1 patient a day that needs I prior authorization it can all by itself cause a hour and a half delay. Trust me it sucks for anyone having to wait but be grateful you can go home and come back later and your not the phone on the phone fighting for the patient. And maybe you have never needed a prior authorization but one day you might and I hope that they work as hard as they do for everyone else for you
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February 2024 by Don McCcudy
Very efficient.
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February 2024 by V C
The people working in the pharmacy are the rudest people I have ever encountered. They’re always acting like they’re doing you a favor. No clue about customer service and they have a bad attitude. They don’t know what a smile is!!! Maybe someone needs to draw a smiley face on their faces. Never again going back especially when you can’t get them on the phone. You have to go in person while you have Covid exposing people in the store to find out their excuse every single time saying that your doctor didn’t send in the prescription only to find out hours later they filled it. They’re all need to be FIRED!!! Taking my business elsewhere!!! This is what you call a waste of space between their ears.
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February 2024 by joe hendrix
No wonder all the bad reviews. It’s like Walgreens hires the worst bargain basement pharmacist they can find and hires them. This pharmacist refused to fill because they “felt” like I have been on this particular medication too long?!?!? So this pharmacist thinks they know more about my health than my doctor does? Where do you guys find these pharmacists that want to play doctor but don’t want to go to school to actually be a doctor? Filing a complaint with the state.
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February 2024 by Ginger Chance
Wow, just wow, had the best customer service with pharmacy. Her name is Sam and was a joy to interact with. Very upbeat,helful,positive aditude and really think this woman should be recognized for her work.
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February 2024 by Driftes
If you are on long term pain management and need schedule II prescriptions, forget about it going to this specific Walgreens. Pharmacist talked to me as if I was a crackhead and denied me my medication even though I’ve been coming to Walgreens since my incident in 2019. Now when I try to send anything there they remove the pending prescriptions and proceeds to hang up on me when that pharmacist realized it’s me. It’s very unprofessional. This is my 1st review ever. That pharmacy needs a entire staff change. Since I live here with no car, makes it extremely hard to get transportation to any other pharmacy.
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February 2024 by Lisa Ramsey
For the last 5 plus years I’ve had the same problem. When you call the pharmacy you get put on hold. And after so many minutes they don’t even ask if you could continue to hold. Someone just picks up the phone and puts it back on hold. Well today 01/15/25 then after almost 20 minutes the line was disconnected. I get to the store and no are in the line outdoor, and I come in and NO ONE WAS waiting. I literally was just hung up on and I get to the store a couple of minutes later. This has been a problem at this location for years. I was living in pasadena Tx and I never had any issues what’s so ever. So, this will be the last time I get my prescriptions at this location. They don’t even deserve one star but that was the only way to leave a comment.
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December 2023 by Matt James
Worst ever don’t get your prescriptions here! Drove 45 minutes because I was told two prescriptions were ready for pick up get there with two lines, one inside line and one outside line. They’re seeing one person on the outside line two 6 people on the inside line on top of which both prescriptions were not ready.
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November 2023 by Joan Cintrón
They lose your medication or later they tell you that you don't have a prescription or they tell you that they can't deliver the medication to you.
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October 2023 by exera
Cashiers are never at the register and they're never polite. I gave them the benefit of the doubt, but after multiple times having a bad experience its just not worth it.
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October 2023 by D Lad
I was on "hold" for 40 minuets!!!!!! No Exaggeration! 40 minuets! I finally gave up and had to hung up. In that 40 minuets my call roller over from "hold music" to a 'ring' 19 times!! And in that 19 times, NO ONE actually answered the phone. They would just put me back on hold. WORST PHARMACY EVER!!!!
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October 2023 by shelby mcculloch
by far THE WORST pharmacy around not once but now twice “we never received your prescription” two different doctors. If they did receive them they don’t even start filling until you get there to pick it up. Wish CVS never closed down. Corporate needs to deal with this pharmacy because it is terrible!!
