-
August 2024 by Amber Jackson
The house is beautiful! However, one of the main reasons I picked this house was the whirlpool tub and it not only didn't work but my bath water was covered in mold from the jets. The toilet didn't work in the main bathroom and the AC vets and the entire top floor ceiling was covered in mold. The heating element is going out in the dryer and it was dirty, very dirty and dusty. I have pictures of it all!
-
August 2024 by Tammy Ricketson
We have been coming to RAL for several years and have always loved it, but our most recent visit left me very disappointed. They have to start doing more maintenance to keep this place up. The pool was very dirty, our cabin was dirty, our appliances didn’t work, and our AC didn’t work very well at all. I hate leaving negative reviews, but I don’t know that I can return to this place for the price and the lack of amenities and working appliances. We brought frozen lasagnas for dinner and we couldn’t cook them because our oven would not turn on. Very frustrating.
-
August 2024 by mama duff
We have been coming here for years with our family so we decided this would be a great time during our baseball tournament in Livingston to make a family trip out of it. We booked for 3 nights 4 days and our first night there about a hour into being there we started smelling a foul smell it started during my eyes and made another house guest nauseated so we called maintenance it was after hours and a guy came and looked it needed up being the hot water heater was burning up the flame was put and we were smelling fumes so he told us our option would be to load everyone up and drive to the pool showers if we wanted a hot bath but other then that we have no hott water , so we check in with the front office the next day and they didn't receive anything from the maintenance man that we were having issues so the lady said she would have another guy come out so he comes put says what we already know and the office was like well you can use another cabin to just shower , couldn't use a canin close to us because one was dirty from previous people and the other had 1 shower which we would have been fine with either of those , but their only help was to say you can go to this cabin on the other side of the property which would be fine I'd it were just 2 people but it was 4 adults and 4 kids we would have to load up all our bath crap and kids and haul over there after we got in at 10 pm after baseball and then load up all the stuff and kids we were very disappointed in that they said it would be fixed sunday so we go back to the office the next day and a guy is closing up and asks if we needed anything and we said yes we were just checking on the water since they told us it was gonna be fixed and he says oh no that won't be fixed till Tuesday and we were like well we have been taking cold showers all weekend so far and he was like ok and? So that pissed us off too I'm just very disappointed how this all was handled I paid $1200 for this cabin for the weekend and had people sick off fumes and cold showers , at this point I doubt we will be returning anymore .
-
July 2024 by Christina Hutson
Beautiful hidden gem retreat just North of Cleveland, TX! Lots of fun for both adults and children. 2nd year in a row coming here. Stayed at the "Phoenix" house. ?
-
July 2024 by Sharon George
What a beautiful and relaxing place to visit! The Cabin - Alligator Alley, I stayed in was beautiful with wonderful wood floors, walls, decor porch and more. Fully equipped in the kitchen etc to give you all the comforts of home. Beds were very comfortable. I really enjoyed waking up to such beautiful scenery each morning to relax and walk about with a cup of coffee. The grounds are well kept and easy to get around. The pool area is really nice for relaxing around the pool or enjoying the water. I was part of a group with Semper Fi and America's Fund. We had meals ready for us at the restaurant which was really some wonderful food and beautiful scenery around the facility. The hospitality house was very nice and provided a great place for everyone to get together. I would absolutely come back here for a longer vacation. I can't leave out the people. A great staff that makes sure your stay is wonderful.
Nearby activities: There were a lot of activities to do, like horseback riding, pool, walking, biking, etc.
-
July 2024 by Trista Simmons
Where to begin. Checkin time was not disclosed so we had to wait over hour for our room, but they did let us swim. Restaurant on location was closed and also not disclosed when making reservations. So we did not plan for that when packing meals. Worse part of all is air in cabin did not work, but eventually they moved us which made up for it.
-
May 2024 by Heather Chrisman
The cabins were clean and comfortable, they could use some updates but over all value for money is on point. The area is spectacular and the walking trails are well maintained.
-
May 2024 by Cindy Beckman
2nd time here but different cabin but was still a wonderful get away with some peace and quiet. I believe us and another cabin was the only one rented during the week. We loved it. Friendly staff in the office as well as housekeeping checked on us the 2nd day to see if there was anything we needed. We did not leave the park. Just chilled outdoors in the swing and watched the alligators watch us. Hoping to come back next year.
-
May 2024 by motomax629
Had a fantastic experience last weekend
The staff was amazing!
For those that like being outdoors, I highly recommend a weekend to get away from stress.
Super quiet, the pool was very clean as well was the entire property.
I WILL COME BACK!!
-
April 2024 by Marsha Maxwell
Had to cancel, reservation under my husband. He was called to work the receptionist or front desk wanted a permission slip of some sort so I could stay there. Unable to get and still charged. This place is a sham! Charge a room and deny the service. Worst place ever!
-
March 2024 by Travis Floria
Very dicrimitive to our age, no service what so ever, rude staff and we signed a waver saying not to be loud after 10 o'clock, but they had activities running past 12 am.
Was looking for a peaceful retreat and didn't receive it. The pool and hot tub where locked and closed to guests staying because they had activities going on the particular weekend we stayed. All and all will not return. Its ran buy a conglomerate of homeowners that just want the tax wright off and say its a rental. When its really a summer home for millionaires.
-
March 2024 by Susan Winkler
Nice place. Beautiful area. Use to camp there when it was Chain of Lakes.
-
December 2023 by Tommy Carden
This is our local getaway that makes you think you're nested away on another planet. The best of wildlife fishing,trails and cabins with on tvs.
-
November 2023 by Randy Barira
I visited as part of a large group for a week. I highly recommend this place. While the cabins feel like a rustic getaway/escape, modern conveniences are available should you desire or need them. The retreat center offers a variety of activities to engage any size group or family size.Walkability: If you want to walk, plenty of options are available. Most cabins are within easy distances to available facilities like the restaurant and pool/hot tub area.
-
October 2023 by marcus white
Always 5 stars
