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“Originally went to Auto Zone (due to my customer being an AZ fan, but I've always been an O'Reilly fan!) to pick up an alternator. When I pulled it out of the box (while still in store) I noticed the wires were burnt and the part was bad. It was $164, 1 yr warranty. They had another one available for $244 with Lifetime warranty but my customer didn't want to spend the extra money. Went across the street to O'Reillys. They only had the expensive one in stock. The manager gladly PRICE MATCHED it with the $164 one across the street so I could get the job done that day. That is going above and beyond and EXCELLENT CUSTOMER SERVICE. This is why I love O'Reillys!!”
“I received great help here from Jose, thank you buddy for going back behind the counter to look for what I needed. And then returning with said item. It was my first time here but a pleasant experience. He even helped me carry out to my car.”
Battery Stores
Battery Stores
Battery Stores
“Love the customer service was great and met with John the store manager was very helpful and price guaranteed an oil for me. Come on out to your Orielly store great service. Thank you John.”