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January 2024 by Ricardo G
GOT SCAMMED! charged $300.00 just for coming out to put eyes on septic tanks!!I won't mention the company but one of their competitors came out that same day didn't charged me anything to come out to do the same thing what AAA Action Septic Service LLC did which was just to put eyes on it!!One star only because they showed up on time for a scheduled appointment.But like any upset customers would say "If I could give no star rating I would".I would agree with them now with AAA Action Septic Service LLC.They were the first and only company I would call to use their services for my septics. The very first time I use them they cleaned my septic tank and they were great, very professional got the the job done, quick and easy.On Monday 12/18/2023 I had an appointment for them to come out and inspect two other septic tanks I had on my property when I scheduled they gave me a price for an inspection report.When the two gentleman's got there I stated that the septic tanks had been there for a while and haven't been cleaned or used for some timesince I bought the property.the older gentleman was the coolest most patient guy I've ever met he gave me hopes that if one of them is damaged it could get fixed. After they lifted the lids they came to me and said that septics weren't good, so clearly I asked what are my optionsthe other younger gentleman started throwing me expensive prices for a new system, and that that's my only option. I added the numbers he gave me and was overcharging me what other septic companies charges!After all that the same younger gentleman stated that he called the company office to see what to charge me for coming out since no service was given and no passed service report given to me, and they told him to still charge me $300.00 dollars!!!!!I was really disappointed on how I got treated the sad part is that I have recommended them before to friends and family and now I won't and will let others know what happened to me.Their competitor gave me the greatest news that my septic tanks can be repaired! and quoted me accurate affordable price!Hopefully AAA Action Septic Service LLC won't scam anyone else they way they did to me.
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November 2023 by Theresa Vasquez
The Techs are knowledgeable and they always do a great job. Strongly recommend AAA Action Septic for your Septic needs.
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November 2023 by Brandi Hector
The guys are very polite, and showed up when I needed their help! The techs, Thomas and Steve were very knowledgeable.
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November 2023 by Raquel Celine
Awesome Tech Guys ; Showed Up On Time And Cleaned Out Septic Tank !! Will Highly Recommend!
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October 2023 by Haley Pawlik
Very disappointed. Called them this morning and was assured we would be serviced today. We have an emergency and have zero plumbing at our elderly grandmothers house. Called multiple times to please let us know if they wouldn't make it so we could make other arrangements. Well, I wish we would have. They called and cancelled on as around 4pm. Wasted our whole day. Called another local company and they came out within the hour. Dont waste your time with this company!!
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October 2023 by Tyler Cadwalder
Had them scheduled to come out all day to clear a septic backup, was told all day they would make it here this afternoon after confirming multiple times. I received a call 30 minutes before the technician was scheduled to arrive telling me they were canceling due to an emergency job in houston. After making it very clear how this job was an emergency all day. Do not recommend wasting your time with these people.
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August 2023 by Jason Helm
I've posted this review in detail and it immediately drops. Bottom line my system wasn't fixed, I paid 700 dollars and had to provide the tool and labor to complete the job. Very disappointed.7/22/23 Johnny called and discussed the issues. He is sending George out Mon or Tue to figure ot the problem. From original post Steve was friendly and helpful. Sky was doing what she could from the office. So I've taken the review fron a 2 to a three. Will update again after George's visit.In all fairness they were really good in past visits and im sure this heat is riding hard on the field techs. Stay tuned.
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July 2023 by Brian
These folks took real good care of me today. Pumping my septic and grease trap. Highly recommend!! 10/10!!!
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May 2023 by Matt Denio
Both Thomas and Harold were very helpful. They went the extra mile when things did not go as planned. Genuinely cared about the job they were doing. Almost like it was their own system they were working on. Will definitely use them again.Service: Septic system installation
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May 2023 by Lyssa a
amazing company! well organized and staff are so kind! really helped me with and issues and so understanding. 10/10 would definitely recommend! ☺️?
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April 2023 by Fernando Estrada
I had to get my septic pumped out earlier this year twice due to all the rain be they arrived as soon as possible even with all the calls they had. They kept me updated throughout the wait time. Definitely recommend them!
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March 2023 by Sabe
Thomas was amazing ?. I’d give him more than 5 stars if i could. I used this company for a septic pump out after using multiple companies in prior years. By far this guy was extremely professional and experienced. Where other companies failed to do their jobs AAA septic had an experienced; knowledgeable employee who had the integrity to do his due diligence instead of swindling hard working customers.
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February 2023 by Karen N
I switched to AAA after using another company for 16 years and I am very happy that I did. The office staff answered the phone right away and were very efficient. They were able to have a technician come out the same day to give me a quote and then did the work the next morning. Thomas and Harold did a great job and were very knowledgeable and friendly as well. I will definitely be using this company in the future and refer them to my neighbors.Service: Outdoor plumbing system repair
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February 2023 by misty jordan
BUYER BEWAREThe most unprofessional, sloppy, unorganized, and rudest company I have ever dealt with.This is what their work looks like .
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February 2023 by Joe Schumacher
Arrived early identified the project, determined the best way of doing it quickly and efficiently completed the project did a terrific job cleaning up afterwards a very professional job.Service: Outdoor plumbing system repair
