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March 2024 by Adriana Morales
Great service! Miss Olga Cassio was extremely helpful and kind.
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January 2023 by Monica Newell
I LOVE this bank!! All employees are cheerful; personable, and likable. They focus their attention on details and assist you with all of your banking needs.
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July 2021 by Randy Ruback
I always have a great experience at this bank. Everyone is always amiable.
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May 2021 by Lance Trammell
The employees here are top-notch great service but the ATM machine here in front of Home Depot cannot dispense cash sometimes once and twice a week we have three ATMs in Cleburne last week all three were offline one day I love this bank and I've been with him a long time but there are electronic service is starting to really suck the mobile link I have to uninstall once a month and reinstall it for it to work getting tired of the situation
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January 2021 by angie taylor
I have to say pinnacle bank in burleson TX very friendly customer service reps. I applied and opened a account it was quick service. I give 5 stars.?
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August 2020 by PrincessDottie TTI
Unless you love getting your account hacked and the bank never giving your money back even after the fraud detection center said they would refund the money. They also overdrafted the account by sending a paper statement that costs 5 dollars, which in turn charges a 4 dollar over draft fee. For one, we are NOT signed up for paper statements. Second, if the money from fraud detection had been returned (even though its been well over a month) the account would not have been overdrafed! This is the absolute worst bank we have ever used. They take the title "professional scam artists" to a whole new level!
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July 2020 by rob lee
Really annoying this bank just shuts down without notice. Such an inconvenience to have to drive across town. Unprofessional
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March 2018 by Amond Anitok
Friendly bankers i have been banking with Bank of America for 8 years. They only care about their interest. So far i like what i see in Pinnacle Bank
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April 2017 by Clint Manning
Awesome bank! We are always pleased with the service the staff provides. Pinnacle Bank still has that local small town, friendly atmosphere compared to all of the cold giants.