-
March 2024 by Kevin S.
I would give negative stars if I could. So I bought a bumper pull RV and very first camping trip the refrigerator wouldn't work so 8 months at the dealership for warranty work and second trip refrigerator would work 3 more months to replace refrigerator and warranty expires and third camping trip there is no power to the refrigerator. Fun Town has no service after the sale they got your money and don't care.
-
March 2024 by JG Wennberg
Looking for an RV? Head on down to Fun town RV...Ask for Diego..he was awesome..knows his RVs and will explain whatever you need to know.. very personable and helpful.. enjoyed working with him.. I'd also like to give a shout out to Patrick and Colton.. these guy's were the best ❤️.. so if you're looking to buy go see them..you will not be disappointed..Awesome staff.....Fun Town rocks..
-
March 2024 by Aaron Fricke
Phil Thomas helped my family narrow down the travel trailers to just a couple. Then he provided input on the pros/cons to help us decide which one fits best. The whole process was smooth and we will definitely go back to Phil when it is time to upgrade!
-
March 2024 by Randy Allen
Omar service was great and I rate his service at 10!
-
March 2024 by Dale Overly
The staff was very nice when I was there to purchase my RV but since then now five months later, I still don’t have my registration and license plate. I contact the state that I live in to which it was supposed to be mailed to Funtown RV and now that I’ve already purchased it Funtown RV employees are not so nice anymore During the sale they’re extremely nice but after the sale they don’t take care of their customer as I said I’ve been here five months without registration and plates for RV and they still giving me the runaround and telling me I don’t know where it’s at and the only one they can look for the license plate is the head manager of the place come on give me a break
-
March 2024 by Brooklynn Gray
We had a great experience buying our first travel trailer at Funtown Cleburne! Our salesman, Omar, was awesome! He was knowledgeable and considerate of our wishes, took his time showing us around and answering all our questions. We were able to get a beautiful camper for a way better deal than any other dealerships had offered. All of the associates helped make the process seamless; Shawn with finance was quick and helpful, and Jillian from camptown was great with our walkthrough and pickup process. Would highly recommend Funtown for an easy trailer buying experience!
-
March 2024 by Mary Berry
My husband and I recently purchased a travel trailer from Fun Town Cleburne. The entire experience was fun, organized, efficient, and excellent! For details, keep reading! Our salesman, Bob Novotny, was very responsive by answering all my emails and sending me links to various trailers in their huge inventory that met our criteria. When we arrived at the dealership he “took us shopping” via his golf cart through 6 different models and explained the amenities in each one. We made our selection and met with Colton Brown in finance. Colton was organized, efficient, fast, and informative! He made all necessary arrangements, including suggesting a person he had confidence in to get us the best deal on insurance (which he did!). When I arrived several days later, Jillian led my walkthrough. All aspects of the trailer were explained and demonstrated and a last minute glitch with the trailer lights were fixed by the Fun Town technicians on the spot! I hooked up the trailer to the new hitch the Fun Town technicians had added to my truck and was on my way! Overall the experience was fun, efficient, organized and EXCELLENT! These guys know how to serve their customers!
-
February 2024 by Vicki Edwards
Funtown RV was excellent to work with! We worked with Jordan to find the one that fits our needs. We worked with Art who provided a wealth of information & guidance. Kate helped with the walk through & was so professional & kind! Riley in Finance went above & beyond to make sure the final step was complete & everything was as promised!Great experience!
-
February 2024 by Robin curry
Very determined to get a sale
-
February 2024 by Jodi Johnson
FunTown RV was amazing from beginning to the close of our purchase. Mr Omar in sales, Shawn in finance, and Patrick who did our trade-in appraisal, were all very knowledgeable, courteous, and definately put our needs first. At our pick-up, Jill gave us a step-by-step walk through of every feature of our new 5th wheel and was able to answer all of the questions we asked.Overall, one of the best buying experiences my husband and I have ever had!
-
February 2024 by Richard S.
Omar in sales and Katie in the information and set up details of our new Brinkley 3110 fifth wheel travel trailer were extremely courteous, knowledgeable,and straightforward with this purchase. Ask for them Go see them at the Cleburne store
-
February 2024 by Amanda H.
March of 2023 my husband and I purchased a 70,000 Forest River coachman. on the sales end they were quick to call and check in. When signing the paperwork the lady told us that Fun Town as a quality dealer and that even though they didn't do traveling repairs they would work with us to make sure we had any issues taken care of. she implied that they would call the manufacturer on our behalf in the rare event that we had issues. Then we had issues! and radio silence. Our Main AC unit went out. may in Texas. who know how hot it got in 2023 in Texas? Here we are 2024 February 21 and the mobil service tec that we were refered to is not answering our calls. It took from May to Sept to even get fun town to help us with anything and then after paying the service tech $250 for a service call to tell me what I already knew. I need a new ac unit. i am still waiting for my unit. Now no one is responding.
-
February 2024 by Rudy Salazar
OK to buy but their service department doesn't answer questions and take for ever to get a hold of one of the associates. Had a n issue with my refrigerator and they never fixed it
-
February 2024 by leesmom6
Had nothing but a great experience. We inquired about a fifth wheel on a Monday evening and almost immediately we received a phone call from Tyler. By later that night we had been contacted by Mr. Kross. They were very helpful and worked with us on what we wanted. When we got there we were introduced to Mr. Riley and Dusty. They were all extremely helpful and very thorough on all of our questions and walk through of our new purchase. Would definitely recommend this place to anyone and we will most definitely come back for future purchases. Thanks again Fun town RV of Cleburne
-
February 2024 by Roy Flores
My trailer has been at a Funtime RV location(San Antonio and now Cleburn) since July 2023. Went in for a recall because the floor structure broke and our floor buckled causing our kitchen lower cabinets to pull away from the wall and causing the fiberglass to crack above our slide outs. I have called numerous time and left numerous messages but may get one call back a month. I have even left a message with a manager named Ken and no call back so it’s no surprise to me that if a manager doesn’t respond why should his employees. I do not recommend buying anything from Funtown RV because their customer interactions suck. I feel like 7 months in the shop is more than plenty of time for them to get the repairs done.
