9AM - 5:30PM
614 S Business Interstate Hwy 35, New Braunfels“Carlos was absolutely helpful with a return, was about to have a headache with 3 returns and he saved me alot of time by actually helping me cancel my Amazon orders and redo them so that I don't have to go all the way to whole foods. Great job bc most people would not have taken the time to assist us in this way. Someone give this guy a raise”
“Had to return some spectrum equipment and Grace was so helpful! The store was clean and AC was a nice break from the heat :) such an easy transaction and kind workers”
“Everyone here is so kind and helpful! Tonight I sent in a last minute project to be printed and called to see if they could do it before tomorrow. Jacob kindly helped me out and worked on the project all the way til 5 minutes before closing. He was patient, kind and did something he totally didn’t have to do! Thank you! I will be using this UPS for all future projects and shipping that I need”
“I needed to both return a defective phone and have a document notarized and sent: it was nice to be able to do it all in one place. Only problem was that I was tempted to buy a box of those chocolate toffees on the counter! I might next time, though :-)”
“Fantastic establishment. Convenient location mixed with a variety of different services including banners, signs and business cards. Quick and easy experience, definitely coming back!”
“I had a bit of a technical difficulty with online orders, but the people here at this store were amazing and helped me out. Paul Jr. Was especially helpful, and his kindness and good vibe energy were especially appreciated during this issue as he went above and beyond to solve my problem!”
“The staff here was so kind and personable. I was dreading the simple task of dropping a package off but my experience here made my day a little bit better. Thanks!”
“I frequent this store for all of my mailing needs and it's a great store. About a week ago I had to return several items on a new kiosk. Initially, a very tall, kind gentleman guided me over to the kiosk. I was on my lunch hour and had no clue where to begin. Immediately Kay Kay stepped forward to ask if I needed help and she took control of my package disaster. Kay Kay was super nice, very efficient, quick and patient. Her appearance was also very professional. She also ended up kindly checking me out since I was short on time. I looked at her name tag so that I could get her some recognition and was shocked to read it said "Trainee". Nothing in her actions, demeanor nor verbiage seemed inexperienced, I was so impressed. Kay Kay is a clear asset to the store, it will be nice to see this exemplary young lady move up in the store. Thank you again Kay Kay!”
“My favorite FedEx that I've ever dealt with. They are so helpful and friendly. I use this FedEx for shipping, invitations, and printing large items like flood plans.”
“The manager here had outstanding customer service. He provided solutions and did what he could for the best outcome for my shipping. He went out of his way to make sure I would have a chance of low damage to my items, as well as creating a possibility to be reimbursed for any damage when there was no chance before. God bless him.”
“The owners of the store and staff are out of this world good!Just at this UPS store#2773 alone, close to about 200 different services and outstanding friendly staff and service is AWESOME.I feel welcomed every time I walk in this store.”
“My husband dropped of a return for me (a purse) and even though I searched the pockets multiple times, I left an important card in one. An employee whose name I failed to get took the time to look me up and call me. Talk about going above and beyond! Thank you SO much!”
9AM - 6PM
8315 Farm-To-Market Rd 78, Converse“Best! Shipping experience! Everrrr!Paul Jr helped me so much today and didn’t rush me at all. It’s rare to find an employee that is such a happy bright light at work. I hope FedEx deserves you because I will be back!”
“My favorite FedEx that I've ever dealt with. They are so helpful and friendly. I use this FedEx for shipping, invitations, and printing large items like flood plans.”
8AM - 10PM
757 Landa St, New Braunfels“Eva was WONDERFUL! She knew exactly what specs were needed for a U.S. Passport Application. She handled the camera well and made me look like Sharon Stone. I'm kidding. Helen Mirren. Fabulous. If you need a passport photo, ask for Eva. Seriously.”
“Extremely polite, caring, helpful, patient and understanding.They explained how I could get to my goal simply and quickly...I was in the right place three steps ahead of myself...thank you for being considerate and courteous.....I'm the one with the 5 pallets of freight.”
“Absolutely love the ladies that work here! Super convenient! Way better than driving to post office & dealing with that traffic & lines !! Thank you American mail center : )”