7:30AM - 10PM
713 FM1103, Cibolo7:30AM - 10PM
2751 FM3009, Schertz“When my check engine light came on I went to a mechanic and he told me I had a gas tank leak and would have to replace my gas tank. Since I didn’t smell gas fumes; I decided to go here and explained my situation tons great Customer Service Rep Her name was Lawanda. She plugged the machine into my car and told me it said it was my gas cap. She was so wonderful and fixed my problem saving me lots of money. Please go to this store and ask for her. I will always go back this location and may call before I come to make sure she is working.”
7:30AM - 10PM
8142 Kitty Hawk Rd, Converse“The staff working here are very knowledgeable and helpful. Jeremy was very helpful with finding the correct part for my truck after being told the wrong part for Autozone”
“As a lifetime mechanic, the commercial side and even some of the front counter people are some of the best, most friendly, knowledgeable, fair and reasonable auto parts people I've had the pleasure of doing business with. Much thanks to Jay and Grace! Thank you for your years of service!”
7:30AM - 10PM
704 TX-46, New Braunfels“A very BIG thank you to Jason who answered every question for me about my door lock actuator and referred me to a good shop to install my part. Jason is the go-to guy?”
7:30AM - 10PM
6102 Walzem Rd, San Antonio“HUGE SHOTOUT TO J.R!! ? he was very insightful on the products and getting me what I needed. He answered all my questions with patience and kindness. He installed my battery even got me the right product I didn’t know I needed to clean my engine!!! Even made sure I was register in the system for my product, something auto one didn’t lol
This is my new regular spot for my motor needs ? Thank you J.R ????”
“Last week we went to get our duplicate key fobs made for two different vehicles. Nick was quick to acknowledge us and get to work on our request, there was a slight miscommunication on our part but Nick wasn’t phased at all! He completed our request with pleasure and made us feel like family. His positive attitude and excellent customer service has us recommending this place to all our friends and family. It is so rare to find this level of customer service in the Service industry. You have a very valuable employee in Nick who is more than deserving of the recognition!”
“Casie the store manager was super helpful & knowledgeable!!! I would recommend this O’Reilly for it’s amazing customer service & store organization ? Thanks for caring for an Air Force veteran ?”
7:30AM - 10PM
6720 Farm-To-Market Rd 78, San Antonio“A lady employee helped me today. Was her first time using a particular engine code reader since the one she was familiar with was not working. However she jumped right in with a great smile and got the job done. Thank you!”
“They have a big selection of specialized batteries and many other items. The employee that helped me with my search knew his stuff. Very cordial and customer service oriented. I am glad they finally got around to putting their store (Universal City) closer to my area.”
“I got late for my appointment, 2 hours and I get unloaded in 45 min, definitely it’s the kind of place where truckers desire to work everyday day, the delivery location is on Ben E Keith way and make a right!”
“Walked in ready to buy battery Steve helped me he checked my battery and told me my battery was good but drained and offered to charge it. I guess not ALL MEN take advantage of women who know nothing in that field. Thank you for helping me.”
7:30AM - 10PM
457 N Business Interstate Hwy 35, New Braunfels“I had a problem with the starting system on my old CJ7 while traveling. They had the parts I needed when I needed them. They were nice enough to let me take a battery outside to make sure it would fit in my battery tray before purchasing it.”
“I was helped by Lane Jones on Friday morning. He was courteous on the phone and set my expectations for changing a battery on my iPhone 8plus.
When I met Lane in the store he said that he needed my phone passcode. When I refused to give up my passcode he sounded upset and stated that he could not perform the repair without it. I assured him that I would not leave the store, and I will be available to enter the code as needed. He seemed reluctant to proceed.
The repair agreement that he had me sign stated that my phone was backed up (it was not and I should have but I forgot) also stated that my phone charge port was inoperative (his charging cable was broken).
In all, the repair was fast, and the work performed was excellent. My suggestion for Lane is to relax about the passcode. I don’t expect that he would download any information or access my device to steal, but my passcode is there to protect my data for a reason. Don’t get upset over it. Stay positive when speaking to customers. I could see you were upset so I tried to make small talk. Your demeanor changed after I didn’t give up the passcode. It could have been a really good experience but you didn’t make a great first impression.”
“Much better than the help I been getting at AutoZone recently. Most the people seem to be knowledgeable. Needed a bulb changed and AutoZone wouldn't do it. Took it here and they got me all set and ready on my Tacoma”