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July 2024 by Amy Kelley
UPDATE: After speaking with Troy, the owner of TDP and seeing the phone log from AAA to him, I need to update my rating. Turns out AAA is who left me stranded. AAA uses a chatbot now ( DO NOT use - get a person on the line instead) and it texted me that TDP would arrive in 1 hour (message came about 9:40 pm & showed arrival of help by 10:49pm). It also has me type "status" to get updates. After an hour, showed TDP was almost to me. I finally called AAA and that's when I was told they weren't coming. Troy phone log showed he was not even notified about the need until 10:28, but wasn't even on contract with AAA to begin with - and wasn't even in town to help. I am very impressed with Troy trying to make things right - I now have his direct info if stranded on this drive my family takes frequently.
OLD:
I would put a zero but Google won't let me. AAA contacted them to help me with my tire at 9:40 pm while I was stranded alone on a road trip. After waiting over an hour, I called AAA and they reached out to TDP for their status. They let them know they weren't coming BUT had NOT notified me or AAA.
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July 2024 by KO Off Road
TDP replaced the rear axle on our motorhome , but when they put the brakes on they failed to tighten the bolts on the brake calipers. On our first trip to Colorado after the repair we had brake problems while driving in the mountains .?We had to put the motorhome in the shop and it was discovered that one of the calipers had fell off of our brake system and the other was very loose.We had a 300 dollar repair , and called Troy of TDP . He apologized and said he would reimburse us for the repair . We have waited months for the check but haven’t received it . When we call he doesn’t answer or return our calls . We paid this shop over $ 3000 for the repair that took months to complete , and then receive this kind of service when there was a problem that could have caused a dangerous situation .
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May 2024 by David Teague
Quick response time to tow my truck then fixed my truck so I can get back on the road
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January 2024 by Micheal Ailport
Great place.
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August 2023 by Kevin H.
These guys towed our car back to there shop when Toyota Care could not find anyone. Came to us quick got the car back on the road to get my dad to his doctor appointment. Small town people with big hearts. Thanks for getting us back on the road when Toyota didn't care to help. Difference in a corporation and a small business
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July 2023 by Andy Caves
Very helpful, very courteous. Diagnosed and fixed AC in less than 15 minutes, getting us back on our journey to Colorado on a very hot travel day. Thanks
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July 2023 by G Kern
Troy / TDP is absolutely the best in the business. We experienced a freak accident about 4 miles out Chillicothe, TX on 6/24. We hit an object in the road that resulted in a blow out. We called TDP and Troy was on the scene quickly. He was quick, efficient, patient and super nice! The best customer service experience. Also worth mentioning, it was 105 degrees! When driving through Childress, Quanah, Vernon and Chillicothe - call TDP when you need help! Great service and Troy is a gem! Forever grateful!Service: Vehicle wrecking
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May 2023 by Kristen Richardson
We had a freak accident with a rogue tire smashing our door in. Troy drove to us immediately and got the car in driving condition ASAP. We are so grateful for his generosity. Cannot recommend him enough!
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May 2023 by Lynsey Wallace
Troy was a life saver and helped us out in a huge pinch. Was there in 10 minutes to tow our camper and vehicle safely and had us on the road shortly thereafter. Trustworthy and speedy service. Absolutely recommend. Thanks again!!
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May 2023 by Matthew Pigg
We hit a deer on 287 just north of Vernon, and Troy came and got the car up, and made sure we were okay. Took us to the hotel, and even made sure we were able to get a room before leaving us. Good people are hard to find in todays world, and Troy is absolutely one of them. Thank you so much for your awesome service!Service: Vehicle wrecking
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April 2023 by Brent Warren
Troy came to the rescue! Had an issue with our Yukon/trailer 2 miles short of Chillicothe. Troy came immediately and had us back on the road in 15 minutes. Thank you Troy!
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February 2023 by Gabe McClendon
Troy came out and unlocked our car after the keys were locked inside. Very friendly Saturday service, thanks again.
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February 2023 by Bobbi Shae
We had a blow out on our 5th wheel near Chillicothe and Troy was on site in about 15 min and done in 5. Great service!!
