-
October 2023 by Jc
Stuck up, unwilling to help.
-
May 2023 by Billy Hansen
I came in wanted to get the $45 prepaid plan, but was told I had to get an unlimited plan to be able to hotspot. Plus a $35 activation fee for a total of $100! I asked if there was any way that fee could be waved and she said no. (Not true)So I got on the website and showed the lady that the $45 plan has "Mobile Hotspot," but she said that was "shared data" and that I'd use it up in a couple of hours. I explained all I wanted was to turn on "Hotspot" feature on my phone, and that I knew how to monitor my usage, and she said that would work after all.I also showed her that the website wasn't charging me an activation fee, then she finally admitted that this was an Authorized Retailer, and that I'd have to got to a cooperate store to not pay it if I needed a SIM card now. That sure sounded like a way to get that fee waved to me! I was thankfully on my way to Abeline and found a cooperate store down there and they hooked me up without paying $55 extra.Hopefully they know the difference between a home Wifi hotspot, and a mobil hotspot now.
-
February 2023 by Charles Goff
Best service ever, highly recommended. Polo has the best customer service I’ve witnessed in years
-
February 2023 by Brittany Massey
Good customer service very helpful and detailed. Would recommend!!
-
January 2023 by Justin Burt
The service was great and I was very satisfied with Marisa. She answered evey question very professionally and was very respectful.
-
January 2023 by Oran Sain
The customer service I received with Marissa was excellent! The service was far superior to my current carrier.
-
December 2022 by Sara Prater
Camille, Polo and the Childress team at Cell Only are amazing. They know their stuff. Very professional.
-
December 2022 by Shari Davis
The store was welcoming and happy! I was helped quickly. The salesperson was helpful and professional. She was patient and knowledgeable. I highly recommend this store!
-
November 2022 by Danna G
Brittani was amazing! Purchasing a phone for an older friend so she made sure to make each function as simple as possible. So appreciate it!
-
November 2022 by Vickie Ward
Marisa was a big help. She straightened out my bill and got me some good discounts.
-
November 2022 by James Ammons
Brittany was a big help and was very patient informing me of the options and benefits. Great experience All the way around.
-
November 2022 by Carol Rothwell
Brittany was extremely helpful and very knowledgeable. She put me at ease while servicing my account
-
November 2022 by karen mcdanel keeler
She was very helpful in all matters. She knew what she was doing and helped me get all the accessories I needed.
-
November 2022 by Taylor Willingham
Brittany was very professional, fast and thorough with the work she completed! In and out in less than 20 minutes!
-
November 2022 by Barbara Parr
She was Very knowledgeable and friendly! She tried to get me the best deal possible !
