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August 2024 by L. Evans
Customer service is really bad here. Wow! Clerks were very rude. I got out of line and just went to FedEx. Paid a little more but was treated way better.
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May 2024 by Evan Espinoza
If you’re coming to RENEW your passport you don’t have to wait in line near the mailboxes vestibule. Go into the little USPS store itself and just tell them you want to RENEW. Have all paperwork printed and already filled out, with the passport photos. Then just pay and leave. I was in there less than ten minutes. I saved myself probably 1.5-2 hours time if you are coming here to do a passport RENEWAL now you KNOW.
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April 2024 by Arely Ramos
Terrible service ?? the bad thing is that it is closest to my location
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December 2023 by only way to the only heaven .Jh.ch3v16&John.ch14v6!
Sense no longer walk block and sit on lazy but getting later and later usto buy 930am now 4to 8pm Very slow and unreliable just because car near but not blocking mail box they won't deliver new mail people to lazy to walk the block as old mail people lose or delay mail lick channview water bills to the point people water get cut off because of them lose or damage mail and packages or put nabor mail in my box can't y'all read to lazy to do there jobs gov needs fire and higher people that takes pride in there job's and get are mail and packages to us on time i no you guys can do better so do it would you won't your mail and packages delivered late or lost or bills cut off because your mail lost or delay no so please deliver are mail and packages on time and in one piece and and if car parked to close to the mall box put Waring sticker on as your sopost to i no that's what your sopost to do or call the cops on them have vehicle towed come on channlview post office your making channelviw look bad your better than that
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December 2023 by Jo Luev
I have been calling about issue with losing my mailbox keys. Everyone at the office was very sweet and handled me very well with getting a new key and as well receiving my packages. Very very sweet people!
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December 2023 by Rosy Flores
Many thanks to Sheila that help me a lot , friendly , great customer service .
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October 2023 by Tamra Moreno
Sometimes, the line is a little long, but the employees try to get everyone out fast. The employees are friendly, too.
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October 2023 by Mark Olson
Very friendly and helpful workers there. So much better than the other PO I've been too.
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August 2023 by Karolina
Very good postal service, my package arrived quickly and in perfect condition.
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August 2023 by Fabian Rojas
Terrible service, they always lose the package and don't give you an answer as to whether they kept it or if it was lost and they always treat you badly.
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August 2023 by Chris Weber
Went in here to send off a passport renewal. This may have been the most efficient customer service experience I have ever had. Ms. Elizabeth was an absolute pro, very knowledgeable and helpful. I couldn't be more thrilled with my experience!
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May 2023 by Vincent F.
USELESS ngl should be deleted from inventory.. I can't get simple help but if I go to another building I can get the service plus more!
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May 2023 by Susie P Camacho
No issues and so happy they finally got a drive up deposit mail drop off box.
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March 2023 by karen juarez
When I walked in the lead clerk was attending people. On the side was another clerk busy with documents. I stood in line patiently waiting my turn. The clerk who I now know is named Liz, would casually look up as people entered the building behind me. She then asked me “ma’am, what do you want”. Call me a KAREN, it sure is my name. It’s how she said it and what she said. “How may I help you?” “How May I assist you” “Good afternoon” would’ve been polite. Once I asked for her name her demeanor changed. She sarcastically questioned why I had taken so long to get my mailbox key. That’s not her business and I don’t need to explain that I work an hour away and when they open I’m long gone. All so she could say “return on Monday”. Lovely.
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February 2023 by Mary Islas
Simply horrible awful no customer service whatsoever rude can’t get a word in edgewise……definitely do not recommend!
