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February 2024 by Janet Cox
Customer service representatives were excellent in their knowledge of Auto Parts
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August 2023 by Angeles Soria AS
Gave me amazing customer service helped me with my return issue I had and resolved it. Thank you for the girl and guy who helped me all the way thought the problem will definitely come back.
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July 2023 by Elizabeth Arredondo
I spoke with Mr. Nelson , if I could give 10 stars, I would . He was tremendously kind,patient, Also very knowledgeable ; Took the time to explain differences in oil filters, and what type of oil I should use for high mileage. Nelson never rushed me off of the phone. He listened to every word , Gave me prices on all products; I could purchase for the oil change this young man should be commended for his great customer skills , knowledge , he went above and beyond : Wish there were more people like him. Thank you so much Nelson . I am a very satisfied customer and hope to meet you in person one day to shake your hand. Very appreciative happy and satisfied customer: Elizabeth Arredondo.
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June 2023 by Roshanta Bell
My friend needed her oil checked to see if she needed to purchase some oil for her car. There was one guy behind the counter, I asked him was he the only one in the store and what we needed. The guy behind the counter said yes, he was the only one in there. Upon waiting for him to finish checking everyone else out so he could check her oil, another guy came from the back of the store. Very disappointing. It took him all of 3 minutes to check her oil. You couldn't ask the other guy to come from the back? You had to lie and say you were the only one there?
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November 2022 by maria aguirre
Fast service excellent products will recommend to others
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September 2022 by Kimberly Batiste
Good place for your auto needs. Prices vary. Good selections. Nice helpful employees.
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June 2022 by Bryan B
Just like every other franchise auto part store but for some reason I usually go here first. Usually have what you need or can order it or maybe tell you a location that has it.
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June 2022 by Hurricane Sidwell
In and Out at 9am....Just Grabbed a Locking Gas Cap.
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March 2022 by Mr Houstonian
Don’t expect much help from Luis. He seems very lazy. If he’s asked a question about stock availability and he doesn’t know what it is, without actually searching their database, he’ll just say they don’t have it in stock. I literally had to search the store with a fine tooth comb to find what I was looking for. There were no other customers in the store; the least he could’ve done to make his time pass more quickly, is help the customer find what they need. It’s obvious Luis doesn’t want to work the day after a holiday. The assistant manager Ian, on the other hand, was very helpful and informative. Again, don’t expect much help form Luis.
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January 2022 by elisha ledet
There was an AWESOME young man there, by the name, Jorge. He was such a great help.He treated me as if I was his family member.After he helped me, he let me know, that if my item that I purchased, didn't work out, then I could come back, n he will help me figure out.Thanks dear, for taking time out for me, n lending a helping hand for a older person. I APPRECIATE you Jorge, you ROCK son, lol.
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November 2021 by Long Castronine
Very great guy! All out good service, he deserves a raise! Went in for a return and he helped me check my engine codes/battery diagnostics!!! Very GREAT service 10/10
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November 2021 by Rosy Flores
terrible customer service, they need more training, my husband was ignored, everyone on the cell phone, a lot of trouble finding the parts he needed, definitely not a good experience
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October 2021 by shanquallar Oliver
Juan is very helpful. I needed a new battery he changed it for me. Called O'Reilly as soon as they opened up. Juan said as soon as you get a jump bring it and I will replace the battery for you. I was still able to make it to work on time. He saved the day.
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September 2021 by Rick Canales
Went and bought windshield wipers today and although it was sprinkling outside Juan the salesman still went out there and installed them for me
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July 2021 by Yanic Williams
Was easy. Staff was very pleasant
