“Christopher helped me out big time, I appreciate you guys a lot!!! He stayed open for me a little bit after closing to help me get what I needed for my wife. Thank you so much.”
“I went in for a diagnostic check. My check engine light was on. The gentleman that helped me was very courteous and helpful. Even though I didn't purchase anything, he didn't apply any pressure. He only gave me advice on how to proceed.”
7:30AM - 10PM
7416 Garth Rd, Baytown“The car was running rough and losing power. They scanned it and found the misfiring cylinder. They patiently helped me troubleshoot the problem and I replaced the plug, wire, and finally the coil. Back on the road in about an hour. Thank y'all!”
“I've been buying parts from this place for quite some time. Trent is extremely knowledgeable when it comes to looking for commercial parts. He's always been extremely helpful and has helped me out of a jam on several occasions. These guys here go above and beyond”
“Didn’t get the guys name but he helped me out with my problem fast and simple. Answered any questions I had, extremely nice highly likely to return very interested in batteries supplied here”
“I needed help with a coolant leak behind the oil filter. Was told by my Mechanic that a part I need is on back order. I stopped in this place of business and Aaron was able to help me. He put in a permanent coolant sealant for me and I made it home safely. Thank you Sir for taking time out of your busy day to help me with my problem.”
“I'm a fan of the store - prices are absolutely competitive, staff is super friendly and inventory seems to stay pretty full. I *do* wish their jingle was a bit less catchy. It's shocking how often you can find yourself belting out " O O O O'Reilly....auto parts!" for no particular reason. Upon further consideration, that *could* be a me issue.”
“Engine light came on so I stopped there to get it checked. Manager printed out my code. Young fellow Alex helped me kinda narrow it down to what could be wrong.
Great customer service!”
“After searching for a dam* starter for 6 hour's straight we finally talked to one of the guy's at O'Reilly thank god we found the part. Super helpful if I knew his name I would add it. Thank you!!!”
“I was in town from the DFW area for work and was helped by Andy. Fantastic customer service on both times I came into his store! He didn't have what I needed in stock but located it for me and even gave me directions to the nearest store that had it. Highly recommend this store if you need help on a time crunch!”
“O'REILLY has always been on point for me. They have been able to pull off producing parts that I didn't think I would find other than the manufacturer. Their workers are very knowledgeable and willing to help.
O,O,O, O'REILLY's .....??”
“Mr José Flores has provided the best customer service ever I have been a customer for 39 years and this man went above and beyond providing promotions specials customer rewards he should really share his knowledge with coworkers Auto Zone needs at least 1,000 more Jose's like him thank you God bless”
“Was sold a defective part by another store. Went into O'Reilly's to buy a new one. Picked the exact same brand only two dollars cheaper. Was told it shouldn't have gone bad that quick and any problems just return it within a reasonable time. Anyway this gas cap works great. Thanks”
“Had issue with truck batterySpoke with a young man Gilbert and he assisted me with the purchase of a new batteryTook time to explain options, warranty’s and even offered to reinstall the new for the old oneThanks and keep up the great customer service”
7:30AM - 10PM
1502 College Ave, South Houston“An employee named D'angelo Ramirez was very polite and knowledgeable. He moved with a sense of urgency, which is something you don't see at auto parts stores.”
“Went in to get some Antifreeze Coolant and Javi helped me find the correct one for my vehicle, The Staff here at O'Reilly on Spencer HWY are friendly and very Attentive to their customers!!!!”
“I was helped out by 2 great workers, I only caught one of their names, Jason. He took the time to help me and my brother with the wipers.... awesome service!!! Would definitely come back here and recommend this store to anyone”
7:30AM - 10PM
2705 Southmore Ave, Pasadena“You've got a good employee in Sam. I arrived a few minutes before closing and he was kind enough to lend me the tools to swap my battery and even stay behind for a min. to make sure it started up. I'll definitely be back!”
“Maria was awesome she checked my battery and verified that it was bad. Then she helped me find the right battery for my car and then to top it off she offered to changed my battery and installed the new battery all in under 30mins. Give her a raise!!! Awesome job Maria!!!”