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October 2023 by Tanya Lara
I have use Bates Collision center many times and every time it has been a wonderful experience. Great customer service and friendly faces!!! Highly recommend them!!!Services: Full body wash
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September 2023 by Veronica Miles
I highly recommend Bates Collision Centers! They took excellent care of my vehicle. The repairs were done professionally and in the time promised. I appreciate that there's a Hertz rental agency located on the premises as well.Services: Full body wash
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September 2023 by Hugo Martinez
The team at Bates Collision do great work! Great customer Service and always willing to go the extra mile to make sure your vehicle is taken care of. The front desk, Rick and Steve are very professional. I recommend Bates Collision here in Channelview . ⭐️ ⭐️⭐️⭐️⭐️
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September 2023 by Angie Gomez
Bates is the only place I trust with my vehicles. They have always done a fantastic job in looking out for my best interest and providing top notch repairs.Services: Tires
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September 2023 by Herbert Jennings
I have worked with them to repair several of my company vehicles. They do a fantastic job everything, at a reasonable price. Their customer service is excellent!!
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August 2023 by Ronnie Vonner
I initially was dissatisfied when I picked my car up, but Valliere reached out to me. I took my car back and the concerns were take care of. They are great company to do business will, I highly recommend them.
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August 2023 by Allen Collette
Great customer service. They got me in and out with no problems. Very friendly and respectful made my time easy-going. Will definitely use them againService: Full body wash
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July 2023 by Rodney Walton
Excellent customer service. Quick response to customer requests. Very efficient work
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July 2023 by Selina Jimenez
I had a very pleasant experience with Bates Collision. They handled my case very quickly since the minute I dropped off my vehicle. They repaired my damages within a reasonable amount of time. I did appreciate the text messages updating me on the status of my car. Valerie was super nice and very informative. They did an excellent job and my car looks really good. They were courteous and filled my ps fluid since it was running low and even cleaned my car! Thank you for everything!! Will use againServices: Painting
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June 2023 by Tony Ramos
This was my first time going through accident/insurance repairs and Bates made me comfortable from the start. Beatriz and Veronica are professionals who know how to make customers feel welcome and they were always happy to help. They were able to answer all of my questions as they walked me through the process. They provided me with consistent updates both electronically and by calling to let me know when parts would arrive and that things were on track. I was rearended, and you can’t tell that my truck was ever hit. They do great work at Bates Collision, and that is the only place I will take my vehicles, and I will highly recommend to my friends and family to take their autos to Bates. If anybody is ever in need of any kind of bodywork services, Bates Collision Center is the place to take your vehicle!Services: Painting
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May 2023 by Michael Kelly
Bates team was top notch, from the estimate process to the notifications during the repair and the delivery date. Would recommend and use this crew again. As a matter of fact, 3 days after picking up my repaired vehicle the exact same thing happen to it. So it’s back at Bates for the same repair. Gotta love West Texas wind!Services: Painting
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April 2023 by Kim Cole
Great job repairing my vehicle. My vehicle was drivable so I wanted to have it until parts needed for repair were available. They ordered the parts and I dropped my car off for repair once the parts were there. Car was ready when promised. And they washed and detailed my vehicle- and boy was it super clean! Great job Bates!!
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March 2023 by Azleya Moya
This shop was amazing! My car only took a week to repair some cosmetic damage and Beatriz was awesome! Very professional, friendly, courteous, and attentive. Will use again in the future and recommend to othersServices: Auto detailing
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March 2023 by Jasmine Jackson
They do amazing work at Bates. I was updated regularly about the repairs on my vehicle and it was cleaned spotless inside and out when I received it.Services: Body & Trim
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March 2023 by Anita Trevino
From the first day we called Bates for repair, we automatically received a great customer service Sonia was outstanding. They made us feel that this was a loyal business. I'm glad we chose Bates the outcome was excellent. Friendly customer service, good feedback, kept us updated throughout the entire process. Thanks Bates.Service: Paint repair
