Bates Collision Centers, established in 1990 by Lee and Leila Bates, is renowned as the preferred collision repair shop in the Bay Area of Texas. The company is committed to providing high-quality repairs through a team that undergoes ongoing specialized training from top industry organizations such as I-CAR®, ASE®, Akzo Nobel®, and Sikkens®. This dedication ensures that staff stay current with the latest techniques and standards in collision repair. The center is also a direct repair facility for many insurance companies, making the repair process smoother for customers. Reviews highlight the company’s professionalism, outstanding customer service, and exceptional work. Customers appreciate the care taken to keep their vehicles looking new after storm damage or accidents, often noting that their cars are returned in perfect condition without driveability issues or hassle. The staff is described as friendly, helpful, and easy to communicate with, creating a stress-free experience. Many customers express loyalty, stating they will return for future repairs, and praise the expertise and dedication of the team. Overall, Bates Collision Centers stands out for delivering quality repairs, excellent customer service, and a trustworthy experience, making it the go-to place for collision repairs in the area.
I have used Bates Collision in Channelview for many years. They have always been polite, courteous and very helpful. My car repairs have always been completed in a timely manner. Will definitely use them again .
May 2025
Bates has always been a great repair service for me. They do excellent work & have great customer service.
April 2025
I love Bates Collision in Channelview, the employees are super fast and friendly!