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October 2024 by Crystal Kihwili
I used to think this was a good place to take your vehicle but not anymore. last week I had a flat couldn't get the lugs off so I took my car to them to loosen the lugs. They broke a lug and it was stuck so they told me they had to figure out how to get it out and they would call me I left my key and a phone number to call. They never call I gave it a day and still no call so I call them the woman on the phone tells me my car is ready and I owe $305 and some change. I tell her I only came to get my lugs loosened she preceded to tell me that my tire rod end was broken in the process of them removing the lug and so they had to replace it now that is 2 two things they broke on my car and charged me for their mess up but what they failed to mention is they also cracked my rim messed up my traction control and my assisted breaking system. The only thing wrong with my car when I took it to these people was a flat tire and now it's cheaper to buy a whole new car than to fix what they broke
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September 2024 by Natalie Johnston
Thank you so much to Ellis Motor Company for helping us out as we had a blow out on a trailer that we are delivering to a customer in Longview! They definitely took care of us very quickly and was very gracious and kind! If you are ever in the area and need assistance definitely recommend this location!! Once again thank you so much for the assistance!
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September 2024 by Cortney Warren
Took my car in this morning with a broken brake switch. They had me back up and running right within 5 minutes! Can’t thank them enough for their help this morning! Always go to them with my car needs.
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July 2024 by Meow CalCat98
Great people! Very honest and thorough. They got our brakes done in record time!
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April 2024 by GiGi Leigh
Most laid back mechanic experience. They fixed our jeep’s problem on the spot
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January 2024 by Charles Clayton DBS Rock Hill Contracting
Great people!
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December 2023 by Sheila Shelton
I would like to give this shop an awesome review. My first visit with them was an amazing experience. I have a Chevy Sonic which needed motor mounts replaced. They correctly identify the problem, they were quick with the service, and they were so courteous and polite all thru the service. It's a shop y'all you can trust. So a big thank you Ellis Motor Company for taking care of my needs. I will certainly bring my vehicles in for service. ??❣️
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November 2023 by Tommy Baxter
They got to me quickly and finished the job quickly. Reasonable pricing and pleasant customer service.
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November 2023 by Deanna Renee
Quick service friendly and affordable
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November 2023 by TX VET
They were very professional and had my truck done the same day.
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September 2023 by Jon and Joy Fish
These people are very professional and honest. They did the work we needed in a timely manner. We always hope we will not need to have repairs but if we we're ever in their area and need repairs we would not hesitate to go to them again.
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April 2023 by Christopher Mcgraw
Not everyone has exhalent reviews, just wonted to say they done a exhalent job on my truck and was great on the price
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February 2023 by Guy Atteberry
I highly recommend this place. They rushed us in being that we were out of town. Got the job done and affordable. Thanks for the job you all did!!!!!
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December 2022 by poordude2151
I went in to get my 2002 Chevrolet Silverado 1500 RH lower control arm replacement done. After inspection the grease nipple for lower ball joint wasn't installed, with that not installed no grease was put in ball joint. Only 1 of 2 bolts was installed on the shock that bolts to control arm. The plug that controls my shocks stiffness wasn't plugged back in. I will not be taking my cars up their again. I won't even take it up there for them to fix the issues that should have done. I'll do it myself like I should had don't I. First place.Edit: I can't even install lower shock bolts because it's stripped out! Very nice! NOT!
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November 2022 by Gary L Smith
Great Service
