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July 2023 by franco caringi
There is no supervision, much less empathy for the client. It is the third time this month that I have come to this place to try to change the oil in my car and on all three occasions it is closed, you try to ask and no one answers the reason
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July 2023 by Karan Deep
Service was great . Took very short time for tire rotation and oil change
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June 2023 by Cathryn M. Holt
I just had to write in a review about this particular location, after receiving really wonderful customer service from Grey, the Store Manager, and Roy, the Service Technician. About 2 months ago, I brought in my truck because it had a dead battery. I had been having a horrible time that day trying to get a tow company to my house to tow the car and finally got it up there. Once there, a sales associate in the car center informed me they may not have the additional cable my battery needed to fix the connection issue I was having. Grey, the manager, stepped in and asked for help from Roy, one of his service technicians. They were both able to help me out and got it fixed. They really did a wonderful job in going out of their way to make sure my truck was back and running again. Thank you both so much for the wonderful customer service and for treating me with such kindness and respect. I will most definitely be back to your location and greatly appreciate everything you did. Thank you!
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June 2023 by Geraldo Baeza
Auto department is a joke. Zero leadership out there.They knocked out 3 cars in 45 minutes. Then took 1 hour for the car in front of me.Then did mine in 15 minutes after I lost my patience at the 2 hour mark of waiting.I'm very concerned They messed up my car or didn't do the oil change at all.Trash service.Service: Oil change
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June 2023 by Martin Herrera
Went for an oil change and The car was finished faster than usual. Afterwards Mr Philip gave me a run down of the great job he did. Turns out out they did nothing at all to the car. Just printed out an all good to go form. So Don't go first thing in the morning, I guess when "I hate my life Philip" is on the clock
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June 2023 by FLOR SAIZ
I would give it a 5 Star because the Manger and Assistant learned as well as I did on how to set up an appt online because no one knew how.The 3 Star is because when I went to pick up my vehicle I was in line and the cashier Damien was the one attending to the customer's, when it came down to me he asked for my name, didn't even ask for my ticket, he quickly told me that they hadn't turned in the paperwork but he didn't even give me a chance to say that I got a notice that my vehicle was ready. After he rudley cuts me off, goes into the office by the register and looks like he's having a fit and I just stood there. I ran into Phil, he's part of the pit crew, very approachable, he asked me if I had gotten my vehicle, told him I was waiting on the paperwork, I came back around and told me it was their, that as soon as Damien gets back I can pay, thank goodness he didn't attend me, he has a very bad attitude towards the customer's, it's not our fault they put him their or that they're shorthanded, he needs a refresher in customer service.
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June 2023 by aidan swift
They drained my transmission fluid on accident and couldn't refill. I had to have my car towed to a shop and get a rental car for the weekend. DO NOT COME HERE!!! They also drove the car and possibly damaged my transmission.Service: Oil change
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June 2023 by saurabh goyal
Don't go this auto center for a 15 min work which I got done at other Walmart auto center these guys said 2 hours even after being the first person at 7 pm. They simply discourage to come there
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May 2023 by Toosha323 “ECS”
I went there to get 1 tire changed and was told there was a 30 minute wait I said no problem there was only two people a head of me and I counted 7 employees outside that we’re working on two cars why I don’t know any ways after 3 hours of waiting I decided to leave why did I wait so long truly I don’t know I guess I was at a disbelief that my car was skipped over 8 times. Will I ever go back to Walmart for tires? Hell NO wayService: Tires
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April 2023 by Aiden Platt
I ordered a tire that should have been delivered yesterday. I called the auto department and could not get through. I finally got through today and they said my tire is delayed and they don’t know when it will come in. I’m driving around on a donut. There is no way to cancel or get a refund. I regret choosing Walmart so much.Service: Tires
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March 2023 by Sean M.
Just skip this place. The only thing good about it is the prices.Came to get a tire changed. My appointment was at noon.... Walked around Walmart for an hour and a half and went to check why it was taking so long. When we went to check, they STILL hadn't started on it! SO slow.The customer service is not great. Woman at front desk, instead of calling us over to the desk, just started talking to us from across the room when our car was ready. Like ma'am how the heck amI supposed to know you talking to me if you don't specifically call me over? Also they tack on a warranty to your total price and don't tell you or ask you if you want it. So you gotta make sure you catch it. When I was checking out, I told the woman I didn't want the warranty so she had to ring me up all over again & she let out a big sigh. Girl QUIT YOUR JOB bc you're making everyone angry with your crappy attitude. And on top of that, the mechanic who worked on my car came up and in full view of everyone in the auto care center asked if I hit a lot of curbs or drive over a lot of pot holes, and also said all the tires are different terrains & a lot of the rims were bent ... like dude why are you trying to embarrass me in front of everyone?? I said no to each answer and then told him the car is used and we just bought it a few months ago so anything weird or wonky on it was due to the previous owners. And he just shrugged and said "I'm just letting you know"... That could have been handled so much differently.Just avoid this place. They're insanely slow & plain disrespectful.
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January 2023 by Will LaRue
I waited at the store 5 hours to get one new (in-stock) tire. I confirmed a tire tech was there. They didn’t start on my car until the 4 hour mark. There were hardly any other customers all day and the bays sat empty for long periods of time. Absolute incompetence. Never again.
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December 2022 by Michael Dial
2nd time there and they didn't have the battery for my vehicle. They wrote down the wrong battery number so when I called to check on the status they confirmed they had it but they had the wrong one.
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December 2022 by Chris Sytnik
Very professional and helpful throughout whole tires installation process. Will buy there again.
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November 2022 by Paul Alvarado
Save your money and go somewhere profession. I went in to get 2 tires replaced since the tread was almost bald. I only had 2 bad tires and 2 brand new tires. The team replaced my good tires and left the bald tires on the vehicle. This whole process was a bit over 2 hours with an appointment only for them not to complete the job. Absolutely waste of time and money.