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October 2023 by Kristin Silver
Great selection of plus size clothing.. trendy styles and very helpful staff!
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April 2023 by Bianca Torres
Employees are lazy and snarky. I could have used some help in the dressing room getting larger sizes, but no one came to check on me. When I was checking out both employees behind the counter were commenting sarcastically about being "so busy". I prefer to shop online and only come in for returns. Maybe someday there will just be a return drop off station and not a store with annoying employees.
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February 2023 by Renee Williams
This is the must go to store. I love it.
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November 2022 by KC
Had the best experience at this Torrid location! There were two employees that were so helpful and friendly! I've been shopping at Torrid for over 15 years now and I always find clothes I just have to buy! Best selection of stylish clothes for us full figure ladies!
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September 2022 by Steve Williams
I am a man. They had nothing I wanted to wear...but my wife got a sexy swimsuit and some nice dresses.
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May 2022 by Emily Bilbrey
Love the clothes and the prices are reasonable.
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March 2022 by Joe Perez
This store is never open and they don't answer the phone either
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December 2021 by Chevonne Keesee
Sales people helpful. One over shared... told me she was wearing her mom's bra... awkward. It was frustrating that she pointed me to the Christmas pajamas, but failed to note they were all regular sizes when I am clearly a plus size. So I didn't even bother looking further.
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July 2021 by jolon halton
Ordered items online and received email that my items were ready for pick up. When I went to pick them up the doors were locked. This was on a Tuesday at 1pm. I found out from the store next door that they have no employees and won't be open for two days. I called customer service online and they told me I just had to wait the 7 days for my order to be canceled because they have no way to cancel my order. I requested a supervisor or manager to speak with and was told managers don't take calls. I could not have the managers name or number. First and last time shopping with Torrid. I see on LinkedIn they are looking for a store manager and assistant manager. Hopefully someone good can get hired here and turn things around. Great location and they are just losing good summer time business in this growing community.Customer service is everything and if you don't have that you don't have anything.
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May 2021 by Kathy Swanson
I drove from 30 minutes away to shop here. I arrived at 5:50 pm and the doors were locked. People inside and someone came to the door and said they had to close early. I will NEVER come back! Rude and disrespectful!
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May 2021 by Cibelle Duarte
For the last two days (05/18 and 05/19/2021) I have been trying to pickup my order at this location and the doors are always closed during working hours. The website says it’s open but the doors are closed, every time I call nobody answers and there is no sign on the door to give you any information about when it’s going to be open. I called the online store and they don’t know anything about it, they just offered to cancel my order. I don’t want to cancel my order, I just want to know when is this store going to be open. Put a sign on the doors or a message on your phone or something.
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February 2021 by Delaney Castillo
First off I live an hour away from this Torrid, but its the closest store with stylish clothes for big ladies so I don't mind. When I first walked in I got a off handed welcome, but no one looked my way or offered to help me and there was only one other customer at the store with three employees. After I decided on some clothes I had to hunt someone down for a dressing room and still no offer to help carry the large amount of clothes I had and no offer to help look for some clothes for the event I needed it for. Anyway after I decided what I wanted I went to go check out and after the transaction was finished the cashier started to bag my stuff and I turned away to look at some jewelry that caught my eye. I decided to purchase some rings. After that the lady handed me the bag and that was that. When I drove an hour back home and opened the bag I realized she forgot to put the shoes I purchased in the bag. I needed them for that night and was incredibly dissatisfied. I try calling the store but it was already closed. So here I go two hour round trip again. Overall it was a horrible experience and I will never go back to that store again.
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February 2021 by Seritta Whitehead
These ladies are super sweet and so helpful with assisting my needs. Great Job ladies ??
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January 2021 by Tamaira Burgess
Awesome place great customer service very helpful
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October 2020 by Marcy Ringstaff
Too expensive! I didn't buy anything here. I found a couple things I would have bought, but it was just too much money.
