-
February 2024 by Tsuelin Y.
I am thoroughly impressed by Texell Credit Union's stellar service. Their team goes above and beyond to ensure every customer's needs are met with efficiency and professionalism. With their personalized approach and dedication to excellence, they have undoubtedly earned my five-star rating
-
January 2024 by S. Westfall
Though this review is long past due, this year marks two years in which I have been a customer. My first experience with this credit union was marked with a positive one. First with Joy and Jamie and later with Rochelle, Jennifer, Amanda, and Sarah. Now there is a special person in which I would like to address and his name is Sam. Sam has been the front guy, the go to guy and the all around guy which happens to be the heartbeat of Texell. Upon my first meeting Sam, I found his positivity contagious, mannerism gentleman like and speech elegant.Though Texell changed their banking system online which I DO NO LIKE, there are many reasons to like this brick and mortar credit union as I come from one credit union which did not service their customers and gave grief for being their customers.Everyone who I have come into contact with has been so personal which feels like a second home. Thank you, White stone Texell, as you are my favorite place to visit, even if feeling down.
-
December 2023 by Sasha Greenblatt
Everyone is so nice and helpful. Sam Camacho helped me open my accounts, and I look forward to seeing Rochelle, Sarah, or anyone else working when I go in. They are always so helpful and are truly excellent people. I highly recommend for any of your banking needs.Customer Service 10/10Vibes 10/10
-
December 2023 by Jitesh Vaswani
Exceptional experience! Very warm! I never thought I'd enjoy going to a bank ever again! They even have restrooms! I never thought I'd find a restroom at a bank! Everybody at the bank is very friendly! Thanks Rochelle and everyone for such a wonderful experience!
-
December 2023 by Daniel N.
Texell is hands down the best bank I've ever had the pleasure of being a part of. The service, the convenience, and the overall experience have been consistently outstanding. What truly sets Texell apart is its phenomenal staff. Sam and Rachelle, two of their bankers, deserve a special shoutout. Their dedication to providing top-notch service is unmatched. They are incredibly knowledgeable, helpful, and always go the extra mile to ensure their customers are taken care of. Whether it's advice on financial matters or seamless transactions, Sam and Rachelle have been my go-to people. Their professionalism and friendliness make every visit to Texell an absolute pleasure. If you're searching for a bank that not only meets but exceeds your expectations, Texell is the place to be. And with bankers like Sam and Rachelle, you're guaranteed a banking experience like no other!
-
December 2023 by Edward Martinez
I arrived to Texell Credit union to open a checking account and receive my paperwork for changing my work direct deposit. Jennifer Montey was opening the doors as they opened at 10am and immediately noticed I was a bit lost when I entered. She assisted me right away.She checked me in and put in all my info on the kiosk, showed me where to sit and wait.Then when the service providers were busy at the moment, she took me into her office where we opened my new checking account.She swiftly printed out my debit card despite technical difficulties with the printing machine and was able to get me on my way as fast as possible. Even offered me a cold crisp water as I waited.She’s kind, friendly and has a great smile.This was my first interaction in person with a Texell branch and I am super happy to be switching all my accounts over. Jennifer, you rock
-
December 2023 by Chris Alsobrook
As a customer for years: I always appreciate how helpful, polite, and knowledgeable the staff is at the Cedar Park Texell branch. If you need help, ask for Samuel and he can definitely help you in a timely and professional manner. Keep up the great work with all the smiling faces! Thanks again.
-
November 2023 by Nikki
Every time I visit this branch I leave happy. All my questions get answered, if the answer is unsure everyone is sure to find out the Correct answer. From the Tellers, to Branch manager I appreciate every single one of them. I never leave feeling like I’m just a Member here but also a Friend. Truly love my Texell crew here in Cedar Park!! (Real member, Real review)!!!
-
November 2023 by Susan Sparkman
Texell always makes me feel valued as a customer. No matter my banking needs,Texell is there to help lend a hand and are happy to do so. I can always count on my Texell to be there for me. Texell is the better way to bank.
-
October 2023 by Aleksey Tsalolikhin
Cozy clean branch, friendly service, great rates. Good capitalization. My new favorite credit union!
-
October 2023 by Nicole Miller
Rochelle Sarah Sam and Amanda were extremely helpful in helping me setup a CD and Savings account. They answered all of my questions knowledgeably and thoroughly. Thanks for the great experience!
-
September 2023 by Hannah Chavez
Went in as a new member, to open a checking/savings account, and was helped by one worker, Jennifer. She was great, was able to help me with everything and made the process very easy!
-
September 2023 by Tiffany Anderson
Rochelle is always so sweet and helpful. All the staff is!They have awesome treats up at the desk when you come in, they know you by name. It really is like a family bank. I love it here!
-
September 2023 by Richard Lo
From the first time I came in at the Cedar Park location two weeks ago, I was greeted and assisted by Rochelle. She connected me Amanda and Sam to assist me and provided with the solutions I needed. Thanks for the quick smiles, genuine service to help.
-
September 2023 by Sherry Gill
I’ve had a few Bank accounts in my lifetime and I will gladly say that every interaction I’ve had with Texell Bank and the staff has always been pleasant.