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March 2024 by Alessandra M.
I'm not sure why the reviews are so bad here. I came in and needed help and Sias was quick to help me pick out the type of paint to go with my color choice. I mentioned that my toddler was kicked out sleep in the car so I couldn't go all the way in and he stood by the door with me and went over options with me. There were many people in the store so I waited in the car. He said to check back in 15 min. I came back in with my toddler (she woke up) on the 15 min mark and my paint was coming out of the spinner. Jimmy also assisted me with a company account I couldn't locate and made sure I got the best price for my paint. Both employees were kind and efficient. I'm very happy with the customer service here. Sias helped me to my car with the paint and everything. Outstanding service. It was so good I had to write this review before I drove off so I wouldn't forget to do it... I'll only go here from now on. Thank you both for helping me.
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February 2024 by Jim Barnette
Great service especially finding paint color from records when the painter hired by the builder bought paint for my house in 2016!!
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November 2023 by Radu Pop
Great guys at this location. Their knowledge and experience show. They even helped me identify the paint product lines that my own builder mixed up and did not keep record of.
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September 2023 by Terrence Anderson-Yeck
Went to store to get paint and brought in a sample of paint that I needed. Employee told me my sample was not large enough with a snappy attitude.I then went to Home Depot with the same sample and they were able to find the code in less than 30 seconds.I think I was more thrown off that Sherwin Williams, a paint company could not find the paint using the sample or at least make an attempt to find it while Home Depot, a large store with many departments was more willing to help and found it quickly.Or was this just because of the specific employee. Hmmm.
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September 2023 by Julius D.
Slow as hell always eating never started the orders waiting to the last minute always bothered by customer allergic to work all of them
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September 2023 by A Why
I've consistently had positive experiences at this store. Despite the staff often being quite busy, they remain exceptionally friendly and patient. On a recent visit with my child, we ordered 5-6 gallons of paint, and without me needing to request assistance, Jimmy kindly helped us load them into our car. I'm truly grateful for Jimmy's assistance, and his presence always makes it feel like a "home away from home" whenever I visit.
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September 2023 by Ty
I contacted this location for help with paint touch-up, unsure of the type or color to use. Jacob assisted me over the phone, patiently determining the appropriate paint based on my home's builder and age. The customer service was exceptional, and I ultimately found the perfect match!
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September 2023 by Benjamin Ross (MIND'S EYE MARKETING)
Jimmy needs to be fired. He forgets that I’m in the loading area and helps all the other customers before me even though I was there first. Refuses to get the forklift to help me load a pallet onto my truck & refuses to print a bill of lading. Tells me they don’t have a forklift (probably a bold faced LIE) and “I’m too busy to help you load the pallet” on a 400 pound pallet expecting me to break it apart by hand???? Wow what a disgusting moron loser
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February 2023 by Leas Gayle
I have always done my own painting. I’ve been through six fixer-upper’s and have always used Sherwin Williams. Painting is hard but it’s a lot easier when you’re using a high quality paint. The finish has depth and luster unlike any other brand. I’ve driven by the houses I renovated, years even decades later. They paint still looks new. Incredible product. I love this Cedar Park store, but frankly I’ve never been to any SW location that wasn’t fast reliable service. Staff is always accommodating, even during their sales, when it’s crazy busy.
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November 2022 by Cody
Absolutely worst customer service I’ve ever experienced. Both assistant and manager were very unprofessional. I’ll only go to the georgetown location.
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September 2022 by Victoria Glass
Great Service! Looking for great paint and wonderful service? Come here. Chad is knowledgeable, friendly and professional. He assisted me promptly and respectfully. I appreciate his kindness.
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August 2022 by Justin H.
Ordered six gallons of paint on Monday. They told me it would be ready Tuesday afternoon. It is now Wednesday afternoon. I type this is they mix the paint.....
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June 2022 by Wesley K.
This store got it! Great colors and friendly staff assisting me with my home refreshing needs.
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March 2022 by Meg
I was in the store over an hour at front section searching through paint colors. During that time no one on the staff approached me once to offer any assistance, sell me any paint, answer any questions. I had done as much with self service as I could and went to the back of the store and called loudly for assistance. Mac very pleasantly answered some questions and found only one of the paint chips I was hoping to take home. The cupboard was very bare. One star for having the store open on a Friday afternoon. The second star is for Mac's assistance!
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September 2021 by James McCauley, Jr.
Superior Paint, Knowledgeable employees, good and friendly service
