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“Went to this location looking for masks. Yes mask ? and the store had just opened.
Soon as I walked in Lori greeted me and asked if I needed help. Immediately o said yes, because this was not a “cruise shopping trip”. Told her I was looking for
masks and she walked me to the bin and I noticed they only had one color - all blacks. She offers to go to the back stockroom to look for more prints. She came back with additional colors - I ended up purchasing one of each she found and two packs of black masks. Lori was happy, helpful, attentive and offered to search for more.
Thanks Lori for saving me airport time.
Location is in a good shopping area, ample parking. Store was manageable and racks were not over stuffed like many old navy stores.”
“Highly recommend this store. I walked in and was greeted than asked what I was looking for and they helped me find my needs. The employees are so nice and they with you at every moment while shopping in the store. I had an excellent experience and would recommend this store for others.”
“Good sale, large selection. Even better deals with an Old Navy card account. Excellent customer service and check out experience. Still some of the best online deals available with in-store pickup.”
“We came here for the first time looking for the near ceremony and the lady staff took care of us and showed us and tried us many things we were looking for! Quite educational and helpful! Great place to look for the event attires!! :)
Keep up the good work!
Cheers ?”
“They have blazers for great prices. They are great for the office and casual looks, too. This store is one story and also has men's and kid's sections. They have a good selection, and many items come in large sizes.”
“Ok, so i feel really bad because I was suppose to do this a long time ago. I went to Hot Topic because my man invited me to an Emo Club. I wanted to look cute but wasn't sure what to wear. I walked into Hot Topic "I Love this place by the way" and rite away, an employee named Casey "sorry if im spelling your name wrong" or KC. Asked me if I needed help. I grabbed some pants and a skirt and KC opend a dressing room for me, I ended up loving the skirt! I went looking for a shirt and was going crazy because I couldn't find one. KC seen me struggling and came to the rescue! We looked through shirts that were so high up she couldn't even reach, but she got a hook & brought them down for me. She ended up picking me out a "My Chemical Romance" shirt! I swear to God that's now my favorite shirt ! KC also picked me out some cross earrings and a choker and some tights with crosses on them. Omg my boyfriend LOVED IT! I just wanna say thank you KC because you made me feel comfortable, and you not only helped me but you actually genuinely cared. Your amazing girly.
We need more KC's on this earth!?
I will definitely be back for more outfits soon.❤️?”
“Cashier AM4290 on Lakeline Mall today 12/28/23 did his best to help me out exchanging a item , I lost the receipt and he was able to find me in the system ,I appreciate that a lot, that is a very good customer service, what a great guy! God bless him! By the way , love the store.”
“Went online to look for white pants and it showed that this store has it in stock, went to it and they definitely did have the white pants But I took the last one that was my size.”
“The staff was unattentive, seemed like they really didn't want to be there, and didn't do anything (check us out or get us a fitting room) without being flagged down. That said, the prices and selection of things here always makes me happy. I get my favorite, cute, comfortable jean shorts and summer dresses here. This time, they also surprised me with a big seasonal sale, fuzzy wolf ear hats, and soft light jackets + sweaters.”
“Came in looking for some skate shoes and got helped out by the homie Frank. Was an absolute stud and helped me find the perfect shoes. Y’all should def give him a raise and or bonus because he’s lit. That’s all thank you.”
“My new Favorite store! The store manager named Trey was awesome!! He had Great customer service, very Nice and made my experience easy! I’ll definitely be returning. Thank you Trey!”
“Rosa Silva Losada, Estee Lauder Manager, at Lakeline Macy's was Amazing! I went in to get some makeup at the Lancome counter and she actually works at the Estee Lauder counter but she came right over to help me. She was so patient and helpful and took her time making sure I had just the right shade of foundation.Barbara Mercer”
“❤️ their staff!!We went there tonight and all 3 of the staffs in store was super delightful and nice! The guy checking on us and make sure we’ve been assisted :> The other 2 girls were really nice too and tell us about their website and how we could get their coupon (or something like a coupon) via email and save! We Absolutely appreciate it!”
“Came here to shop for some new shoes and was greeted and helped out by the most friendly and well mannered staff I have ever seen in a retail store. I was asked by multiple people if I needed help, even when a young man was already grabbing me my shoes. I tried my shoes on and was happy but I wanted to check the finish line upstairs for pricing. Said I would be back but ended up coming back to Foot Locker since they had the better price. The employee that helped me out remembered me and my shoes and my size that he put back after I left so he was quick to bring them back out. They rang up even cheaper than the tag said they were on the shelf which was awesome. All in all a great visit.”
“I have been a Macy’s shopper for many years, I live 45 minutes away from the Cedar Park Macy’s store and I always keep coming here. The store it’s messy, clutter everywhere, even Walmart has it better than this store. I can tell this store needs better management and fast! Even the new cashiers are in great need retraining. To the young African American cashier in Backslash please find another job because you are not people’s friendly, you have no clue of customer service, you don’t know what courtesy is. You don’t even wear your name tag! I was serviced by her for the second time and my last because next time I see her at the register I will run away to find a different register. Macy’s please get it together you used to be a high end store now I compare you to ross!”
“I'm loving the customer service I received Rhyan was very attentive in what I said I was looking for he gave me suggestions he was very patient even after going back and forth getting me different shoes to try on all in all I got a shoe that is comfortable and cute for a good price Thank you I will be back.”
“Although they don’t honor the curbside pick up as what it says online, the person at the register was waiting for me and welcomed me in as soon as I walked in with great service. Wonderful customer service, wish I got their name to praise, though I assume it was the manager. Thank you for being you!”
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“I used to love shopping, but as I grow into my new “adult” body it’s been … less than love. Dom helped me find shorts that worked for me and work and I’m so grateful. My boyfriend and I were able to quickly find new pieces we love with no issues thanks to Dom. Now we know to head straight to buckle any time we come to the mall. Thank you!”