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February 2024 by Giovanni Hernandez
Best customer service ever! Very knowledgeable and patient with any form of questions one may have. Before and after purchasing anything with them they are on their best ensuring you were satisfied.
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September 2023 by L Harrison
Labor Day, they had an awesome sale - I knew what I wanted but took the family to the store to test out the product. Basically, I had to convince the husband that it was worth the investment. We had a mix-up with colors, but they found the issue and fixed it immediately. Fed Ex has been the biggest problem delivering parts of the couch all over our neighborhood, which was definitely not ideal.Now, let's talk about how amazing LC and the team have been. Customer service holy Mary, they nail it. I feel bad when I miss a text, email, or call because they are so on top of making sure we are happy and taken care of.I can not speak highly enough about everyone we have talked to. Genuine kindness is hard to come by, and this team has it! Can't wait to get the couch completely set up because I took a nap today without covers, and it was heavenly! This is why I'm up at 12:30 am writing this ? Will post photos once she's up and running!
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June 2023 by Tess Burton
Over the moon with LC and the Lakeline location! I was moving out of state and I was worried when I found out that my beloved LoveSac no longer ships to Alaska, LC expedited my BigOne and told me she would personally ensure that it arrived within the week and she delivered! Very happy with the service and she was so kind and helpful.
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May 2023 by Sean Woolf
Alex was super helpful! I wish the store had more of a selection on display. That was the only drawback.
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March 2023 by Kellee Perkins
Way too pricey!
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March 2023 by Alex Reynoso
Comfiest store with the most helpful associates!
