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November 2024 by Richard Washbourne
I went there for 3 years. It sadly degraded the whole time.
The pool dyed my swim shorts yellow from green after one swim. No kind of apologies from the staff.
The sauna has been out of service for over a year. No knowledge from the staff as to when it'll be fixed.
One exercise room has been unfinished the whole 3 years I was there
Cup holders in the treadmills etc are often missing and filled with people's trash.
I have asked about new equipment and I'm always answered with the same statement "can't do that, it's corporate"
On the positive side, people are leaving in droves for other gyms so it's not very busy.
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October 2024 by Parvin Kuk
This gym needs a good cleaning! Woman’s shower is so dirty and moldy, I have told front desk so many times in the past month almost every other day I complain about showers but they don’t care. After a month bringing this issue to their attention still nothing happened so please please have someone clean the showers!!! I even ask if they let me have a spray disinfectant to spray before I go in the shower and they said it’s against their policy. No more sauna and dirty gym so what are we paying for?
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October 2024 by Maureen Conn
Great place, awesome classes. It's got everything.
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October 2024 by Jake St. John
I've been going to this LA Fitness for almost 3 years now.
Great gym with almost any equipment you could need.
Definitely very clean as they do a great job of stocking and keeping up in the locker room.
The only negative is that the sauna has been out of order for over a year now.
If it wasn't for that, it would get 5 stars.
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October 2024 by adrian viloria
The sauna has not been working for at least 6 months and they have no news about when they will reopen it.
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October 2024 by Lisa Scheuplein
This place needs to be updated. Pool area is not clean. Scum in spa. Disappointed in this place. Peeling wallpaper.
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October 2024 by Beth Dinwiddie
Completely middle of the road. Over the last year the club has seemed dirtier overall. Things like puddles of unknown liquids left on the floor of the men’s locker room, gum stuck to the sides of machines (image attached), areas not swept or dusted for long periods. People generally do not wipe down after themselves (picture added) and I have never heard a trainer emphasize this when switching equipment or staff giving tours. Some people come in gym clothes, some bare foot, and others in jeans and work boots. This is not the case at all LA Fitness locations, but I have never seen or heard anyone address it at this facility. It is not brought up when joining the club. While some exercise can be done in non-athletic wear, doing so is often hard on equipment and tears it up easily so it has to be repaired more often. When a machine is down, it takes a least a month or more for repairs.
The racquetball court and saunas are closed (indefinitely) and HITT classes have been discontinued (image of closed sauna attached). There are some reasonable classes, and I have never had any concerns about instructors with the exception of one visiting instructor that I have not seen in months and a complaint was made. The monthly rate is most likely why there’s a constant stream of regulars and new sign-ups. The Kids Zone seems to be open most often in the late afternoon and evening and the pool seems to be used often and without issue. I think there’s a hot tub as well. There is a large enough spread of cardio equipment that usually a machine is open. There is also a good amount of variety of weightlifting equipment throughout the gym for some exercises (bench and free weights) and fewer machines for other exercises (squat racks, leg press, row machines).
I can’t say that people are overall good or bad, but there are cliques of guys that will spend 40 minutes on a machine talking. Some people are nice and helpful, while others in these cliques will loudly tell their friends how they thought the person on the machine before them was a fat ***** or shouldn’t be on there unless they can lift a certain amount of weight. There is also a guy who will walk up behind people and tap them on the shoulder, lean in, talk right in a stranger’s ear, just inches from their face with zero personal space. For those who want to avoid him, he comes in the mid to late afternoon.
Lastly and most importantly would be safety and accessibility. There are no key fabs to scan to unlock the door, they’re just open for anyone to walk in. The front desk has one guy in the afternoon that seems present. Most of the other staff do not watch the door and the front desk is often unmanned. Anyone can scan their barcode (or not) and come in. In terms of accessibility, the sidewalks do have ramps, but none of the doors have handicap accessible openers to the front door or the aerobics/cycling room. There are separate bathrooms, but that might not be appealing with the nondescript puddles referenced earlier. Many of the machines have the potential to help someone who might be rehabbing and working on regaining strength or mobility, but the machines are not placed at an appropriate distance for accessibility. It is uncomfortable and difficult to access some of these machines without a wheelchair, crutches, walker, or a cast. Honestly, this review should probably be a two star. I’ve added a few photos, but there’s definitely more.
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October 2024 by Nathan Bergman
Quan was very helpful for getting me a day pass.
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October 2024 by Indhu B
Total unprofessional in dealing with members. They will sugarcoat their words until you join the membership, once you become one, you can't give even a feedback. Today when I spoke to a person from LA fitness via phone he was giving me all wrong information just to justify themselves even for a small feedback. Every call is recorded, so team, please go through and check how he handled the feedback on the first phone conversation. Admin just don't care about our thoughts anyway!
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October 2024 by 25jamlife
Signature label with broken sauna.
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October 2024 by Nick Boland
Quan was extremely helpful getting me setup for a guest pass!
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October 2024 by TFord Fit
The gym was very nice, Quan and Patricia were very helpful and welcoming!
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October 2024 by Danny Jay
Good gym! My wife works there as an instructor.
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October 2024 by Jeyson Suarez
Great and clean spot to have a little you time and just drift away to the zone, the employees are awesome here and very respectful and helpful, 10/10
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October 2024 by matt
Nice Layout, decent equipment and friendly staff.
