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“Seeing this shop for years… today was the day I needed help replacing a small diamond that fell out of a pinky ring.Firstly. Cassie is the woman who reached out and offered help. She is pleasant, personable and perfect… She assessed what I needed in addition to replacing the stone. I felt very comfortable in her care.Additionally, the shop is lovely and the entire vibe is one of professionalism and friendly.Looking forward to getting my ring back AND spending money on the many offerings they have.MO”
“Haley was amazing! She listened to what I was looking for and showed me a couple of great options! I was able to find the perfect gift ?
Haley provided excellent and professional service!
Thank you again, go see Haley and she will find the perfect gift for you or your love one!”
“Shopped at the store a few times now, the place is always very well run. The staff is always cheerful and very thorough with their calculations etc.
Rajvi has been particularly helpful in selecting pieces. Would recommend and return here.”
“The customer service was so great! I took in a pair of sunglasses and a necklace for repair. The lenses on the sunglasses were damaged and the ladies replaced the glasses with a brand new pair! The necklace was fixed beautifully as well. Highly recommend!!”
“sammy is an amazing jeweler. my boyfriend and i have been coming back for about 2 years now and every single time sammy makes us feel so welcome and gives us the best price and advice he can! he can work with whatever you have in mind and figure out a payment plan if needed, amazing store!:)”
“Alexandria H. assisted me today with what began as a routine ring cleaning and inspection. While waiting we did a little window shopping and found a beautiful pair of diamond hoop earrings I just could not pass on. In addition I also have on my wish list a beautiful diamond wedding band to share with my husband when the time comes to add to my band. I enjoyed my time in the store with my SA and will be back soon!”
“Angie was very helpful and knowledgeable!! Purchased our wedding rings with her, she help this process for us go very smooth, and no frustration for me and my fiancee!! The Owner Amrit was very helpful, excellent customer service!!! I highly recommend this place!!!”
“I’ve been shopping at this jewelry place for a good while now and they’ve never failed me very welcoming people, definitely treat you like family so far the best jeweler in Atx they will alway help you out no matter what.”
“We cant say enough good things about this location! Ashley and Jairo, and the manager have been so great with helping us figure out our forever rings. We are lifetime customers!”
“Very gorgeous and unique pieces! The owner, Max helped me find an amazing gift for my mother, she gets many compliments on her Necklace that I bought at Jewelry Castle. I’ll definitely be back for more!”
“I am so happy & nice experience with Goldy Brother, His way of talking & explanation of Jewellery work is very Good, I am so Happy to buy gold here..Thank you?”
“During my first experience buying jewelry, I had the pleasure of being assisted by Suzanne. She patiently guided me through the entire process, taking the time to understand my wife's tastes and helping me pick out the perfect pieces for her. Suzanne's charm and friendliness made the experience truly fantastic. The store had a welcoming and friendly atmosphere, devoid of pressure or intimidation. I'm eagerly looking forward to returning to this store for future purchases.”
“Excellent customer service. Sandra was so helpful and friendly, which made the shopping experience even more enjoyable. We are very happy with our purchases and plan to become repeat customers.”
“I recently got 2 earlobe piercings at Banter, and I couldn't be happier with the experience! The staff is incredibly friendly and professional, making sure I felt comfortable throughout the entire process. The piercer explained every step and aftercare instructions clearly, ensuring I knew exactly how to take care of my new piercing. The selection of jewelry was also fantastic, with plenty of options to choose from. Overall, I highly recommend Banter for anyone looking to get a piercing. Five stars all the way!”
“I highly recommend this jewelry store I was assisted by David and Marjan they are the most professional people I’ve ever met for jewelry David helped me out to costume make a iced out Miami Cuban and I got it in a few weeks I went to every other jewelry store and they said that type of necklace would take like 9 to 11 month and I even had them make a custom piece from them definitely recommend this place!”
“I had a very pleasant experience during my visit. The young lady that assisted me was very helpful. I brought in one of those all in one record players with a cassette and CD player, so it was entertaining to watch her try to figure out how those things worked. I didn't get her name, but the paper I got says Jessica.
Full disclosure, I did not care about the amount I received for the item, just wanted to get rid of it. So I can't speak to offer fairness. I will be taking a TV there either today or tomorrow, so I will be able to report on that then.
Update: coming soon”
“Wow! Surprised to read the other reviews. We had a great experience there. Went on a Saturday to get a second piercing and to get my son and daughter's ears pierced. The clerk (name started with a T , I think) greeted us immediately and walked us through the process. She was patient with my daughter, who was a little nervous and talked through each step as she worked so there would be no surprises. She was gentle and professional. We shopped for some jewelry after getting our piercing done and she was helpful to us and to the other customers and answered all of our questions. I would definitely recommend it for a simple ear piercing.”
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“Trying to get a simple gold lock fixed by the big brands is terrible as they are rude. Zales was my normal store. I googled RRJ and from the moment I stepped into the store it was a great experience. No pressure, no problem just getting a necklace lock repaired. So, we ended up buying a few more things and got great deals. When you see the face, you know you are in the right place. Super family owned store. Recommend!
Annemarie and Lex”