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December 2023 by Crystal Jean
Abigail did such an amazing job cutting my hair! She did exactly what I wanted and I felt so beautiful leaving. She also was so nice and was so fun to talk to. Thank you so much Abigail.
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May 2023 by THarris
I really wanted to love it. The folks are nice so that’s a plus. But my color did not come out even close to how my stylist (Dionana) described it would. She did give me a discount off the color sense I didn’t like it. She even offered to redo it but I have received a response back from her. The lack of follow up is the most disappointing part.
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May 2023 by Sita York
Jessica was available to do my daughter's hair for a last minute same day appointment. My daughter's first school formal dance and Jessica was very patient and very caring in terms of making sure she got what she wanted. Very happy!
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May 2023 by Megan Gering
Dionna -Did amazing on my hair and did exactly everything that I wanted to my hair she's the best..Services: Shampoo & conditioning
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March 2023 by Z C
I booked an appointment online for a haircut/deep conditioning treatment/blowdry and was able to get a same day appointment with Dionna. And I am so HAPPY I did! I haven’t had a haircut in a couple of years and was so worried the stylist would cut too much off but she did amazing! She made sure to keep as much length while still giving me the cut and layers I wanted. Seriously thank you so much Dionna!!!! The picture of my hair is 5hours after getting it cut/styled and it still looks good!Services: Hairstyling
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October 2022 by Sam Long
Cut my bangs WAY too short, left less than an inch of hair left,AVOID AT ALL COSTSServices: Hair coloring
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October 2022 by Colton Taggart
Never had a problem and I've always left happy.Services: Shampoo & conditioning
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July 2022 by Gabriel culiat
Staff are always friendly. Gabriel Culiat
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July 2022 by Gabriel culiat
Gabriel Culiat believes this store is wonderful
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June 2022 by Krutika Patel
Made an appt several days prior. Got to my appointment on time- was told to wait 20 mins. I told them that I would what as long as I can because it’s not fair to me, nor the next person who needs styling. I sat down, about 3-5 I was told someone else will be doing my hair- she would be out in a couple of minutes. Sure enough, the stylist came out. Instead of assisting me, she stood and spoke with the front at the front desk-kept going back and forth about taking me back- the other lady is almost done.I don’t believe I am going to be back here. It was rude and absolutely rude. No customer service skills whatsoeverService: Hairstyling
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February 2022 by Noelle Villines
Took my 8 yr old granddaughter there to get her 2nd hair cut. We only wanted it trimmed on the bottom. We were scheduled with Nessy. I explained to her that she needs to wash it BEFORE she cuts her hair. I reiterated it at least 3x. I could NOT go in the back with her so I had no clue what was going on. When she came out, I was mortified… what had she done to my child’s hair.. 1st it was DRY, my child had a look of fear on her face and she was already washing someone’s hair so she could not be bothered with us until she was done. They were super busy and she just did not want to waste her time to wash her hair. Once she did come to see my concerns, she tried to make excuses that one side on the front was shorter than the other… HUMMM shouldn’t you fix that while cutting her hair. Not make it worse? People just don’t take pride in anything anymore. Customers service is a thing of the past which is so sad. You HAVE TO WASH hair before you cut it! Cosmetology 101… she did offer to fix it but my grand daughter was having such a melt down I had to leave before I lost my Jesus! DO NOT TRUST THIS SALON AT ALL.. this was a simple hair trim. All we wanted was a wash and trim! When looking at these pictures, how can she even think this was even at all?? Very noticeable…
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February 2022 by Erika Alvarez
Dionna did a great job and she is extremely professional and sweet! I usually trim my own hair because previous times hair stylists have cut way more than I wanted them to and I end up not liking it, but Dionna exceeded my expectations. I am in love with my hair, thank you so much! :)Service: Haircut
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November 2021 by Nancy M.
Very disappointed!! However, I am glad they didn't work on my hair; it could have been worst. When I call early this morning the hair salon receptionist schedule me at 12:15pm. For a hair cut and highlights. But around 12:10pm, when I was park outside to go in, receive a call back stating that my appointment will need to be rescheduled at 3:45pm since the hair stylist had called in sick. Then, when I went in to check in, around 3:30pm, once again, she mentioned that my appointment will have to be rescheduled because the hair stylist that was assigned to do my hair, she was doing another's customers hair and said that she was not aware of my appointment. Therefore, there was a very desatasfying customer. I will never never call or stop again in this hair salon. They have lost a very loyal customer. This terrible experience happened at the Lakeline Mall JCPenny salon
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November 2021 by Kinza Merchant
got my haircut done a few weeks ago and the lady totally messed it up!! she washed my hair but after the cut she didn’t blow dry nor style it! she did layers and cut off an inch or so and it looked like trash! had to go to another salon to get it done. Never going here again!!! also she was rude and rough.Service: Haircut
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July 2021 by Diana Aquino
Niecee did an excellent job in my son's hair. She always goes above and beyond.