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September 2023 by Connie Rackel
I loved my haircut,always do. My stylist was Ane Eubanks and she listened to what I wanted and gave it to me.JCPenny never let's me down. I had a mess of hair too. Cut it myself the 2 pony wolf cut. Big mistake. Caution when doing a you tube cut. ??.
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September 2023 by Shareese Shumpert
I’m new to Austin tx and just wanted someone to do my sons hair but they refused service for no reason
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July 2023 by Rene Valdez
Went to use several coupons from the weekly add and pre-4th of July. Sadly they didn't apply on very many things, I purchased nothing.....
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May 2023 by Viv Eliot
Great experience at the salon. Michelle was able to get my daughter in for a haircut even though we didn't have an appointment. She is so happy with the results. Very accommodating, and always had an alternative for us.
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May 2023 by Blessed 2018
I had the best time at jcp on today I went to the makeup department and was help by Logan who btw did an awesome job with showing me how to apply my make up. Gave me the look I needed and wanted had lots of patience’s with me educated me on what do buy and how to apply them. I appreciate honesty and the warm welcome. I went to the jewelry department and received another warm welcome from Cynthia who also was delightful she help my mom and I pick out our jewelry.
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May 2023 by Carol Kozel
We bought items in the men's department. The clerk did not seem to have knowledge of items or how to run the register for coupons.
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December 2022 by Julia
It's under construction in some parts, no one is working in a dept to get help bc everyone is on register. Doesn't look like they cleaned up in a little while as far as go backs and recovery go. Hard to find what you want bc it's kind of a mess but they had great prices once you do lol
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November 2022 by K RV
J. C. Penny in Lakeline Mall has an excellent selection of good quality clothes for casual wear and formal wear. They have a wide selection of jewelry, perfumes, luggage etc. Prices are affordable and often they have heat discount offers. I was disappointed to see very few customers when we visited the store today.
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November 2022 by Shiva Subramanian
Good Shopping Experience.Was looking outfox Men's wear Shirts size Small.Gould not find a good variety.Limited options
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November 2022 by K P
Michelle does my hair at the JC Penney salon. She does a wonderful job.
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October 2022 by Roberta Randall
Four generations family portrait, two languages and the photographer was great. The photos turned out beautiful ❤️
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September 2022 by Jennifer Lankarge
Cynthia was an absolute sweetheart. She was very knowledgeable and helpful to me and my daughter when I took her to get sized. She was very friendly, and made sure we were well taken care of. I wish all employees everywhere were like her. Thank you so much!
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April 2022 by Clint M.
Clean nice store. Very helpful staff. Nice quality merchandise. Two levels, clothes upstairs some clothes downstairs with the shoes and accessories. Dressing rooms are clean.
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March 2022 by Shannon B.
This store is so much nicer then it used to be. It is kept clean and organized. I had a few questions about a product and the manager Megan was very knowledgeable and professional.
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January 2022 by Shelly Elaine
I love this store...always have! It still remains affordable with really nice, quality clothes. I bought a pair of jeans for my grandson for $20. No holes in the jeans and really nice style and weight.