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May 2024 by celia Enriquez
Dirty! Room was dirty. Bathroom.. Dirty. Stairwell looked like someone had vomited in the corner and there for days. Shower head full of soap scum.
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April 2024 by Charity Long
BED BUGS!!! Warning! We found a live bed bug overnight and trapped it in a cup! I presented the cup at checkout and nothing was done other than asking what room we were in!! No refund, no discount after what was not a good nights rest!! I’m totally disgusted and disappointed with Holiday Inn! Train employees to do better when a guest finds something like bed bugs! I pray none come home with us!
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March 2024 by Reverend Doctor
Rooms were decent, however walls are paper thin. Parking lot is small.I found hair in the tub and areas overlooked in the bathroom.
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March 2024 by April Ring
A guy I did work for made a reservation for me and my boyfriend. Drive five hours and when we got there the front desk worker was extremely rude and unhelpful. We tried showing him our reservation number but he refused to listen to us.after going back and forth he then proceeded to kick us out and said if we didn’t leave he would call the cops when we were just simply trying to check in after we had a reservation made. He finally called the guy who made our reservation and said it was a mistake on there end but still treated us rudely. Over all I wouldn’t stay here if you want good customer service. Zero stars
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March 2024 by John Besedic
Great staff, very friendly. Room clean
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February 2024 by Cheryl Floyd
The bed is comfortable and there are hot protein items as well as fresh pancakes for breakfast. However, as soon as you enter the building there is a strong odor and it is throughout the hotel. The "fitness" center has three cardio machines: a treadmill, a bike, and an elliptical - only the elliptical works. There is a set of free weights, some mats, a yoga ball and a TV. Nothing to wipe down equipment with. Microwaves in rooms are too small and do not have enough power to pop a bag of popcorn. Overall would not stay here again for my kids who want to watch movies and eat microwave food or myself who needs yo maintain a fitness regimen.Rooms: comfortable beds and pillowsNoteworthy details: Fitness center does not have working cardio machines
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February 2024 by Trey Klick
This hotel was great. I was pretty impressed with this place. The employees are all professional, kind, and courteous. The rooms are clean and comfortable. The breakfast is pretty good. They had a good selection each morning. It isn't the best breakfast around, but it's one of the better ones. The hotel for the most part is in great shape. It's pretty quiet and i enjoyed my stay. Y'all keep up the great work.
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January 2024 by Mika Holley
Great morning breakfast
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January 2024 by Dianna Gallagher
I had to pick my child up, and was booked into this hotel. Easy to get to, front desk staff was nice, rooms were very nice, much better than I expected. Close to a lot of restaurants, stores, and medical centers. We only needed to stay overnight, but the whole process was easy & comfortable
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December 2023 by Dianna Faught
I had to pick my child up, and was booked into this hotel. Easy to get to, front desk staff was nice, rooms were very nice, much better than I expected. Close to a lot of restaurants, stores, and medical centers. We only needed to stay overnight, but the whole process was easy &
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December 2023 by Yenisley Nuñez Fis
Great for staying and useful for business near Cedar
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October 2023 by Scott Shaheen
Good location for daily trips into Austin. Close to restaurants and shops. Breakfast was better than most of the Holiday inn Express locations I have visited. Staff is very
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October 2023 by Jeff Monschke
I have been attempting to contact this hotel via their front desk phone number from the email confirmation as well as what IHG’s reservation desk provided. Neither the Reservation Desk for IHG nor I could get anyone to answer for many different attempts within a 2 hour period.
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October 2023 by Paul Spencer
Great location, clean rooms and friendly front desk staff. Lost of USB ports in the room.Nearby activities: Lots of eating establishments and shopping close by.
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September 2023 by Karla Ramirez
We dealt with recent fire and had to find place last minute. The manager, Victor, was very understanding, caring and accommodating. He made sure we were comfortable and well taken care of. Room was excellent and staff very nice. For a scary situation we were put in, the hotel made us feel at ease. Highly recommend!
