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March 2024 by Mitch Morris
Great service. Vehicle looks great.
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February 2024 by John Myers
Great place to do business. Up front and honest about what is needed to repair my vehicle.
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February 2024 by Richard Wright
Mr. Jacob demonstrated a high level of expertise and professionalism during my interactions with him. He provided me with repair estimates within 24 hours on both occasions that I visited the establishment. Furthermore, Mr. Jacob was able to provide an accurate repair estimate off the top of his head when I inquired, which was later confirmed by the written estimation.
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January 2024 by George Torres
Great service on completing repairs on my car on time, excellent customer service and communication, cost within insurance estimates, did a little extra in smoothing out some minor scratches.
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November 2023 by Mary Vallee
My daughter was involved in a fender bender and we filed a claim. She went to Heritage Body and Frame in Cedar Park. They gave her a quote, they said the would work with Geico and we would only have to pay our deductible. 1st they did not detail it after the work was finished, next they did not honor the quote they gave my daughter, which was in writing, and then they told her that they were not in Geico's network, so they had additional fees. They had already received over $4,000, from the insurance company then we had to pay another $2,000 out pocket for the, "out of network" fees. They took advantage of a young girl who thought they were an honest company. I guess she was wrong, they are just in it for the money who cares about the customer. I will never use Heritage Body and Frame again for any of my car repairs. I will also tell all my friends not to use them as well. They are an unethical company who deserves to go out of business. No customer service. This place is awful.Mary, unhappy
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October 2023 by Emmanuel Hernandez (SNIPA)
I really enjoyed my experience with Heritage! Unfortunately, I got a big scratch on my Tesla and was able to get a quick quote from Heritage Body and Frame. From the beginning, I was greeted very nicely by Grant. That same cordiality would continue throughout the whole process. Grant answered all my questions attentively while my Tesla was being fixed. I liked getting the updates from the body shop to know the status of the repair. They did an extremely high quality job on the repair. The cherry on top was that the car was detailed and left in pristine condition. I highly recommend Heritage Body and Frame to anyone looking to fix their Tesla.Service: Body & Trim
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October 2023 by Vedette V.
I took my Chevy Blazer to Heritage after I was rear-ended. The service was professional and prompt. I appreciated the text messages that kept me informed of the progress of the work on my vehicle. The work was completed ahead of schedule and I am very pleased with the outcome. After a problem with the insurance company handling the claim, Jacob stepped up and helped resolve the issue which was very much appreciated. There are so many auto body companies and it can be overwhelming and stressful to pick the one that will shine above the rest and deliver superior customer service and workmanship. Heritage takes the prize! (Will add before and after pics later)
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August 2023 by katlin good
Probably the best experience I have had getting my car repaired! They were very communicative with the time frame of when my car would be done and if that time changed. Also washed and detailed my car, which was AMAZING!!
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July 2023 by Linda McKay
Staff was very informative and calm, and the work was quality. Although I had to wait an extra day for the car, I was pleased with the work done overall.
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July 2023 by Suzy Rowley
Have been using Heritage for years and they just keep getting better. The communication during the process was wonderful. Everyone was so nice. Our service advisor Grant was very nice. And the repair on the truck was fantastic.Services: Painting
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July 2023 by Joanna K
Great work by Heritage Body and Frame! Careful check, reasonable price, very fast work! Far more than expectation for the final work!!!!!! comment won't cheat you, this is the best body shop in Town, I will definitely recommend
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July 2023 by Len Maphet
Heritage Body and Frame met my expectations, the service team is excellent communicating status of the repair, the work on the vehicle was superb and they finished the vehicle early. My wife and I are extremely happy with Heritage Body and Frame!Service: Body & Trim
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July 2023 by Sultan Woliye
The best in TX ! Heritage and his team fixed up a few cars of mine over the past few years and they are quick, honest and deliver excellent work :)
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July 2023 by solomon geremedihin
We love Heritage Body and Frame. They are the best in the biz, and the nicest to work with. I trust these guys to do their best work and not overcharge.
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July 2023 by Omer Abdu
Gave me an estimate on the spot. Was very thorough and helpful. He listed all my options and various price points. Awesome customer service.
