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December 2022 by mommy of4
Had been waiting for them to open, just for this guys to open and close at the same time and put up this sign. It’s been 30 minutes and nothing this store is still closed.
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November 2022 by Brian Nuss
Hatworld is essentially a Lids in the mall. The store is fine but for a place called HatWorld there is a surprising lack of hat variety. Also, when I went to purchase my hat they had to use a square handheld reader that barely had any service so I had to stand there for 5-10 minutes while he kept trying to get it to connect. Not very professional and it seemed like this was how it was always done.
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September 2022 by FIONA R.
How many years has it been since y'all took over hatworld?? Haha.Good selection & awesome employees. Thank u.
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October 2021 by Joseph Lafluer
Send more undervisors to this location please!
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August 2021 by Dianna
We bought two caps and had them embroidered. Amazing work!
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August 2021 by Street Minister Whitehead
great place for custom hats, caps, shirts, etc...
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May 2021 by R A
Showed up at 10 on a Saturday morning and waited in front of the store until 10:20 and they never opened. Waste of my time and I’ll never go back.
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February 2021 by Fox E.
I've been trying to keep a Lids on this review, but it's time to put it out there. (Into the world) (ew). The store itself was not bad, just incredibly overpriced. We didn't really talk to anyone working here, although it wasn't too busy. It's located up at the Lakeline Mall which we walked around for a good four hours and probably went in most of the stores in the whole Mall. Of course after seeing what I saw online, I wouldn't get any custom work done here, but their caps serves a purpose, even though you are definitely paying Mall prices.
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October 2020 by Paul Richardson
Customer service is absolutely terrible, lazy staff, and very rude. Definitely not coming back to this POS
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March 2020 by Jennifer N
I would say I don't ever buy hats. But there was a special promotion that went on last weekend where Lids was offering free Kobo Bryant embroidery on any hat. Even ones that you brought from home in honor of his passing.
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March 2020 by pRiMo!
Poor service and lack of respect. Went yesterday to ask about Kobe patches for hats. Guys working there were mad they were backed up. Didn’t want to help me and were rude when I asked for hat sizes. I already hated lids for their basic selection and staff but thought I would give another chance. Never again walking into a store. Lids is the Gamestop of the hat game.
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February 2020 by Google user
I would say I don't ever buy hats. But there was a special promotion that went on last weekend where Lids was offering free Kobo Bryant embroidery on any hat. Even ones that you brought from home in honor of his passing. Marc was the only one working when I came in on Saturday. He had already had a stack of hats waiting to be embroidered. I purchased two hats and was leaving one to be embroidered. He told me it would be two hours so I said I would just come back the following day. I came back on Sunday to pick up the hat and he remembered which one was mine. The image I want had the number 24 instead of 8 but he was happy to redo it for me although he had a long line of items still waiting. He was very nice and I would definitely go back here to buy a hat if needed in the future.
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February 2020 by Sal H.
Poor service and lack of respect. Went yesterday to ask about Kobe patches for hats. Guys working there were mad they were backed up. Didn't want to help me and were rude when I asked for hat sizes. I already hated lids for their basic selection and staff but thought I would give another chance. Never again walking into a store. Lids is the Gamestop of the hat game.
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August 2019 by Jarrod Stewart
While visiting the Mall recently, I stopped into Lids Hatworld at Lakeline Mall, looking for Some Dallas Cowboy Gear, they had a few nice hats, of all the sports teams and you could get your favorite hat from any team here including the Dallas Cowboys, Houston Texas, or Houston Astros, I didnt find my size looking for a fitted Hat but glad we stopped in.
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August 2019 by Mom M.
Horrible customer service....have been here a few times and it is always bad customer service. And small selections. Will not be back.
