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November 2023 by Booger G.
Horrible website. Very hard to use. It's like they want to make it difficult for you to make a payment to get late fees.
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November 2023 by Sandra Cherry
Over the past six months, Alexia Simmons has been working with me after the passing of my husband. She is very professional and knowledgeable, and she's very sweet. I appreciate all the help from everyone there!!
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November 2023 by Patricia Gilmore
Love the customer service and they are very knowledgeable of services
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September 2023 by Margarita E.
Alexia Simmons offer the best customer service. Drive thru and lobby tellers were very efficient. I was conducting a transaction as share banking customer.
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May 2023 by Barbara Imrie
Very knowledgeable of system changes. Very curteous, politeand respectful.
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April 2023 by MFH
Experienced terrible customer service at this particular branch, the teller was rude and very unhelpful with a deposit I was trying to make. I will not bank with this institution any longer. Its concerning the credit union board and management is not paying attention to all of these negative reviews!
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November 2022 by Agent34
I would give 0 stars if I could. HORRIBLE place, HORRIBLE atm. That CONSTANTLY has to be repaired. CONSTANTLY takes and keeps your debit card! Don't go to this bank OR atm!!!!
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August 2022 by Cat Gabaldon
So rude and short with you for no reason. I have never been in there before, spoke with 2 separate employees both equally rude and talked to me like I was wasting their time with simple questions. I can’t imagine how they must help their own members.
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July 2022 by Food Lover
Screw this place. I went to go withdraw my money, the cash door went crazy and I never got my money but my balance account is now reflecting 0 funds because of what I took out but never received so it’s not like I can go to another ATM now. I took out what I had for gas to get back home, so now I’m stranded not being able to get gas and no one on the phone can help me because it’s a holiday. If you’re going to atleast staff people today staff someone that can make executive moves and fix things. Not just chair warmers
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April 2022 by Donald H.
This credit union only wants low score users to "help" them out. In reality they only scam the lower class. Got denied with a 820+ credit score.
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November 2021 by Dorena P. Anderson
Great ? bank
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August 2021 by Skylar M.
awful bank, awful customer service. would not recommend to anyone. save yourself your time and money and go somewhere else. reply to owner: not interested :) my other bank was able to help me with what y'all would not.
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June 2021 by Wally P.
Would give one star if possible.. I applied for loan, never heard back, called in, no one can tell me anything. went into the branch, no one greeted me, I had to ask if someone was available, 5 minutes later with no one else In, was able to be helped. couldnt open an account because the people over the phone never told me I needed a second form of ID. Yes I should have known but they said just go in with your license. I will not be banking here
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April 2021 by Maria Sepulveda
Great place .Mystel the best.
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August 2020 by Susan M.
I do not feel welcome, staff is off-putting, and seemingly not supportive of black consumers or black families.
