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January 2024 by Ramon Farinazo
Gold's Gym Cedar Park is closing at the end of the this month and I'm guessing they have automatically transferred their members to this location without any notification since an account that I have been attempting to close for almost 6 months now at Cedar Park location is somehow being charged, or attempting to charge it anyway, I had to lock my card which is my only solution at this point since they won't stop trying to charge me over and over again for a membership that I have submitted paperwork and spoken with managers to cancel it for several months. Gold's Gym corporate harassers me on a daily basis to pay my fees even though I have gotten my credit card company involved and I won the dispute, they are still trying. I have been a fan of Gold's Gym for over 20 years, however I can honestly say I will never step my foot inside of one again and I will always make sure to advise my friends to never do so as well. Their shady membership tactics has left a sour taste in my mouth.Update 1/5/24: After several days of trying I was able to speak to someone at Gold's Gym Cypress Creek. They wrongly informed me that I signed up for a 1 year membership even though that was not the case, and I have no choice but to pay for a membership that I am not using and will not use at their location until the entire 1 year fulfillment. This is absurd. I guess I'll be canceling my credit card.
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January 2024 by Jason Day
Gym is good overall but agree with most other reviews, the pool needs to be brought back. Bathrooms, sauna and showers need more attention from the management.
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December 2023 by Katelyn Garcia
*Editing my review*While this Gold's still doesn't get 5 stars from me, I'm adding a star to my original review. Most of the employees are friendly and helpful, and you really only have to interact for, like, 5 seconds with the crankier ones. They finally cleaned the spit off the mirrors lol ? The dumbbells and other smaller weight-related pieces of equipment seem to be getting regularly organized now. And, the last couple weeks they've been deep cleaning all the cardio equipment and making lots of big and little improvements around the gym.They are also massively improving their free weight repertoire with the addition of at least 6 power racks and another set of weight racks in a separate room.Equipment-wise: this place definitely gets the job done. ?The things preventing this from being a 5 star review for me:No chalk allowed.I've only ever seen 2 sets of barbell clips, and they can be hard to track down, especially during busy hours.There seems to be no hot water in the women's bathroom sinks.There's no water bottle fill (just a fountain).The "wipes" provided for cleaning equipment are paper towels with a bottle of who-knows-what spray. It left me feeling like I needed to wash my hands AFTER wiping my equipment down...Quite a few pieces of cardio equipment were out of service, yet I never once saw one being serviced or saw any of the tags removed.And, lastly, they didn't have a keytag to give me to check-in the whole time I was a member. (This wouldn't have mattered if they didn't require a check-in and then frequently act annoyed when they had to do it for me.)[Original review] There's something a little drab about this place, and it's definitely not the cleanest gym I've been in. It's older and somewhat disorganized. But they've got everything you need for getting a workout in, so this gym checks the important, functional boxes.In my opinion, this is not a feel-good kinda place. If I was here longer term it probably wouldn't be my choice.
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October 2023 by Berkan
If I could have the option to give negative 5 stars to any place, this would be the only place in the whole universe. The front desk dude Christian was useless and hostile. Had to call the cops on him because he was just straight up hostile. Idk why he hasn’t been fired yet, he clearly hates his job. he didn’t let me use a guest pass where I was planning to sign up afterwards. However he was rude to me and tried to kick me out and threatening to call cops on me. However I decided to call the cops on him because he and general manager decided to kick me out for trying to use a guest pass to have a workout in. This place is straight trash don’t waste your money, go to another golds. Less headache for you. I’ll also report this to headquarters.
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October 2023 by Thesixth Carter
Front desk was super helpful at sign up and the GM even popped over (I went in on a Sunday) to check in as I was signing up. Obsessed with their old “gold fit” room. I know they’re in the middle of adding to it/making changes but hoping it remains similar. Perfect area for OLY lifting and fantastic equipment for some circuit work. One of the better commercial gyms I checked out in the area.
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October 2023 by Sabbir Talukder
Cypress Creek is my go to gym now. Worked at bee cave for a few years as well as Belterra. So its nice to walk into a gym that is well kept. The front desk staff is friendly and helpful and any issues you have are addressed by Augustine, the GM, immediately. I highly recommend this gym. As pricing for gyms go, golds gym makes the most since by miles and miles, comparatively.
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October 2023 by Jennifer Jones
They have closed the movie room. Pay 10 a,month fir a better gym instead of over 30. Goto Fitness Connection. They have everything Golds has and more. They have 2 basketballl courts and private saunas. . You can play volleyball in there too. Golds lost the pool and now the movie room but they still charge the same.
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October 2023 by Liz Ross
The price per month is ideal. Sadly I originally chose it because its close and my partner also has one near his house that's bigger. This location has a pool that got emptied during the pandemic and it hasn't been refilled yet. No reason why. Which was super frustrating because it was part of what I was looking forward to. I hope that changes soon. The cycle studio is also out. It just seems like it's forgotten about or upper management has gone "meh".
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August 2023 by Byron Wright Jr.
Great facility. Always clean, friendly staff and not too busy during the times I go to workout.
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August 2023 by Rob Harvey
Place can get pretty packed. Staff has always been friendly.What to say? it's a corporate fitness center.
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August 2023 by Ann
I really wish they hired staff that wasn't afraid to advocate for members. There are so many teens just hanging out, not working out. I love that they have a place to enjoy their summer but if they aren't working out, they need to be asked to leave or socialize in the lobby. Some regulars are waiting a long time to use equipment and they are just holding on to them as they hang out in groups. I hope staff can address this
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August 2023 by Amy Bridgwater
Hate the facilities here. One big room with everything in it means even the best noise cancelling headphones can't tune out the sound of clanking machines. The god awful strip lights give you a headache and make you feel like everyone can see you from all corners of the room. Barely any machines for lower body, most of them seem to be permanently out of service.Redeeming qualities are that there are plenty of classes to take, and the staff are friendly.
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June 2023 by Rebecca DeLeon
Love the gym, friendly staff and selection of equipment. We MISS the pool/hot tub and needs a better selection of movies. We’re there at 5am everyday in the theater room. Please get some good action movies and sound. Once the classes start at 5:30 you can’t hear the movie. Hopefully, they remember to put the captions on.
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June 2023 by guillermo vera
Have been a member for 1 month at Cypress Creek Golds Gym and today I received a bad experience from the GM - Agustin. I convinced my brother in law who just arrived yesterday from California and it’s going to live in Atx, to start working out and subscribing to “my gym”. So we went to the gym, sign the 1 day trail waver, but the GM wanted him to pay 15 dlls because he didn’t had an ID that proves he lives in Austin, obviously we went to another place to work out. Congratulations Cypress Creek Gym, instead of winning members you are loosing them.
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June 2023 by William Anderson
Nothing but kids sitting/standing around on their phones occupying unused equipment. I've had to leave several times due to the ratio of people to equipment, you just can't get a serious workout here. It's turned into a complete waste of a gym.
