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February 2024 by Brittany Perkins
Really rude cashier
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January 2024 by Audrey Landeros
Does this game stop own a phone? We have called probably 10 times throughout the day but nobody has answered.
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January 2024 by Joanh Gonzalez
This GameStop was amazing! Great customer service and great atmosphere, the managers and workers where awesome and willing to assist you with anything!Would definitely come again to this GameStop
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December 2023 by G. Anonymous
The folks at this store clearly do not know what is on their own website. I came to pick up an order, and yes, I did ask for curbside which is not exactly what they offer. However, I was told I had to come inside the store because they did not offer Delivery@Door which is sort of curbside.
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December 2023 by Michael Henri
Darby (I'm presuming manager) was very professional, helpful, patient, and I got a great deal at GameStop. He double checked that all parts were included and informed me about their reasonable returns policy and extended warranty options. It's nice to go to a retail store where the operator cares about your experience. ⭐⭐ ⭐ ⭐ ⭐ 5/5 Refurbished PS4 console package is in like-new condition fully operational with a new controller included.
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December 2023 by Laura H.
Service was absolutely terrible here. We walked in twice and were not acknowledged either time. The employees were on their phones and not paying attention to customer needs. Jillian cut me off as I was speaking to talk to her co-workers. She rung us up, told us we received the $25 off, but we did not. As we returned to highlight this issue, she left the room and let her co-workers answer our questions. We cancelled our order due to terrible service. I do not recommend this location at all.
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December 2023 by kevin artry
I had the worst customer service from this store, please don't waste your time going there.
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November 2023 by Genwyn
Completely unhelpful. Sent here by another GameSpot and was turned away because there was only one employee who didn't want to boot up and test the system I wanted to trade in.
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October 2023 by Philip Charles
The first time, my daughter and I had a chance to visit your store we just moved to Cedar Park. Jacob, the guy that was working that evening was the nicest guy and helped my daugher and I buying Resident Evil 4! I highly recommend this location. Thank you for your help, sir.
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October 2023 by nagapraveen v
We came 30 minutes before but they were not there when we called they said we’re helping people in store but they never were in store.
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September 2023 by Joseph Villafano
They need to change the store hours on the sign and on the website. I'm not going to this location anymore. Tired of showing up only to find the employee's closed down early..
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September 2023 by Kelli Lewis
I walked in the door.. the guy working said “turn around and exit” 4 or 5 times in a row and told me to leave.. apparently they didn’t have any AC, but couldn’t you have said it nicer? Mind blown.
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August 2023 by Iphone ..
the employee Eddie was very helpful on explaining and answering questions i had, great experience. for sure will be coming back to gamestop!
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May 2023 by Lucas L.
I pulled up to GameStop to buy a cord for my Xbox and the clerk turned me away for 20 minutes. Wasted my time, no care for the customer at all it seemed.
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April 2023 by R J
This location is one of the worst I have been to came in with my son to buy a switch game. He was super excited to get a game. No customers were in the store just the 1 employee tthat was behind the counter on the phone not one thing was said to us the whole time we were in there left after 5 min with no help was so disappointed we left and went next door to Walmart. We went in on Sunday April 2nd about 4-5 pm if you want to give your employee a training lesson on costumer service.
