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January 2024 by Nicole Wyatt
Never Have a working ATM.
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January 2024 by nikolas sanchez
I'm worried about this branch. In the last 2 years I have never been able to withdraw money from the ATM. I have tried to call customer service every time but it's a 20 min wait time.
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December 2023 by Jerry Price
I have been a customer of Frost Bank for over 25 years. Some of those years my business was super successful, some of them not so much and I ran into problems. Frost was there for me either way, and not only celebrated the good years but kept me going through the down times. Can not reccomend more for small and medium sized businesses and thier consumer customer service is fantastic as well.
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November 2023 by Mike Culligan
I don't bank with Frost Bank, merely stopped over due to their electronic devices recycling day, however the staff were extremely friendly and kind. I'm sincerely appreciative that they offered this service to everyone.
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October 2023 by Tammy Forsyth
Always very helpful
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July 2023 by Lauro Lopez
Always great professional staff/service!
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July 2023 by John Hellerstedt
Frost Bank has served me well for my entire professional career.You can count on them. They will not disappoint you.
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June 2023 by Cynthia Villasenor
Great service!
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January 2022 by Haythem Hammour
I think this is the least crowded bank lobby I've ever been to. However, the drive thru is always busy. ATM only available through drive thru, no lobby ATMPeople are super helpful,
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December 2021 by Cindy D.
From the day my husband and I walked into this bank it was and still is the most pleasant bunch of people you want to meet. Customer Service is superb, they know how to treat their customer well. Tony the manager was extremely helpful today for us, I highly recommend this bank if you are looking for one let me tell you they are more than a 5 star rating definitely a 10 star to bad they don't go higher than a 5 star. Come on in and meet the best customer service people ever. I am big on reviews it means a lot to me to let the next person know just how good someone is as an individual and company!!!
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September 2021 by Brennan Morrell
Needed assistance wiring money to my title company and Shelly was amazing.
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March 2021 by John Cantu
Terrible service.
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February 2021 by Cm M.
Absolutely awful service. Tried to get a cashiers check during the pandemic and ice storm. Few banks open. Was told they needed a relationship to make a cashiers check. Ok great let's open an account. "That's not a relationship we want" was the response (??) Way to be there for people Bank of America mobile wire is what we will be managing with.
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February 2021 by Emilie Galemore
I had a check to cash for my infant daughter. I called customer service the day prior to see what I needed to do, and was instructed to bring her birth certificate with me. The young man who was my teller was fantastic, and got us what we needed quickly, he even walked the birth certificate back out to me so it didn’t get damaged in the tube! We’ve been with Frost since we moved to Texas 8 years ago, and their customer service is truly unmatched!
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December 2020 by Chase R.
This frost location is so unreliable, I work as a bartender and always have to deposit money at night due to my schedule and their ATM is down every other week for days on end, unable to take deposits or just completely turned off, would not suggest.
