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February 2024 by Sanver Ceylan
Always warm welcoming, trusted, nice and quick work, I appreciate all of the employees in this location..
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February 2024 by Sandeep Pal
I recently visited Firestone for a vehicle inspection, and it turned out to be an utterly disappointing experience. Upon arrival, I was informed about the inspection fees, and after signing the necessary documents, the inspection commenced. To my dismay, the same receptionist who informed me about the inspection fees approached me during the inspection, insisting that I needed to replace my windshield wipers for an additional $80 to pass the inspection. Feeling coerced, I reluctantly agreed, only to be told later that the inspection had failed, and I needed to pay the fees again.The blatant dishonesty and manipulation displayed by the receptionist left me feeling utterly betrayed. When I expressed my refusal to pay for unnecessary services and opted to seek inspection elsewhere, I was threatened with double labor charges if I left without paying the initial $80. This predatory behavior is unacceptable, and it reflects poorly on Firestone's integrity and customer service.I strongly advise against patronizing Firestone for any automotive services due to their unethical business practices and blatant attempts to exploit customers for financial gain.
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February 2024 by John Potts
Consistently very helpful team
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February 2024 by Preetam B
I initially received a warm welcome, which was appreciated. However, I was quoted around $20 for a flat tire repair, yet I ended up being charged nearly double that amount, more than $40. This significant discrepancy in pricing was quite disappointing and unexpected. While the service itself was satisfactory, the unexpected increase in cost left me feeling dissatisfied with my overall experience.
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February 2024 by Tanner Chancelor
I have been to firestones around the country and I choose to drive past severalLocations to go to this one. Great staff that always does a great job.
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February 2024 by Austin King
My second set of tires at this store. Justin is attentive and very knowledgeable. I moved and drove 300 miles each way for this set of tires. The techs are very skilled and I trust their work.
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February 2024 by Wade Benk
Service rep was very good explaining repair. In and out fast. Very respectful.
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February 2024 by Ruth Lea V.
Went in for oil change and inspection which was covered by Silverrock the girl at the front said that they don’t deal with them, meanwhile every Firestone within a 50 mile radius does. She said they give them too much problems. Now I think she was just lazy to call them for an approval because the Firestone down the street took me. She even had the nerve to tell me the dude that scheduled me was new. She straight up lied and I even took off work. Huge inconvenience and horrible services
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February 2024 by Jessica Sperling
They installed my air filter upside down. If they can't change an air filter, I'm unable to trust them with the rest of my car. Will not be going here again.
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January 2024 by Corey Martin
Been here for hours, despite an appointment. The. The upsell, really! Has been my tire store for over ten years, not anymore!
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January 2024 by Rick Pitts 111
Superior service!
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January 2024 by Roland Stoller
Staff really treated all of us very well! I will continue buying tires like I have been for 30 years.
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January 2024 by Zen Day
This is one of the best auto repair stores around this area. The technicians are skilled and honest about the diagnosis. I have been to this location a few times over past 3 years and always had a good experience. Recently my ac compressor need replacement, the dealer quoted me about $3400, got it done with Firestone at about $1500. On another instance I had a flat tire and went to Sam’s club to get it fixed since I have membership there, they diagnosed a tire replacement even though the puncture was nowhere near the sidewall. Firestone fixed it with a patch for less than $40. Highly recommend using them for any car issue
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January 2024 by Thomas McNiven
Took good care of me. The best Firestone I’ve been to in over 20 years!
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January 2024 by Yuanyuan McBride
stopped by to do a state inspection. It was done within 10 mins.
