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January 2024 by Yaritza Villarreal
I asked for a shoe and waited for 15 min and they never brought it to me.
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May 2022 by Daiane Patterson
I had a great time shopping at this store. I wasn’t sure of the size to get and the manager who helped me was extremely friendly and helpful. He made the process easy and enjoyable. Also I am conscious of my foot size and he made it no big deal (which probably isn’t but I appreciate anyway)
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February 2022 by Miss A
The employees are very helpful and I was able to get what I needed. Will definitely be back!
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September 2021 by Linda Garza
Wish they had more sizes in men footwear, and staff was friendly, not very welcoming but friendly.
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July 2021 by Michele R.
I visited the Finish Line store in the Lakeline Mall a few days ago. They were busy with back to school shoppers, but each one of the associates greeted customers and assisted in finding the perfect shoe for each customer. Jonathan personally assisted me in finding shoes for not only my son, but myself as well. He was not rushed or distracted, despite having multiple customers in the store. I will most definitely be shopping here again. If you need shoes, go here! The service is awesome!
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July 2021 by Melissa P.
Great shoes, great price. We will be back! The sales people are very helpful and knowledgeable.
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June 2021 by A Juanita
I entered into a raffle at this specific location and asked about how it works and what were the rules in the case of winning. I was told if your ticket is drawn then they’ll call and you’ll have until the end of the day to pick up your shoes. I’m a active store manager so my phone stays on ringer. The location must’ve dialed and hung up because the phone didn’t even ring. I called right back to have the young lady hang up on me so I had to call again to have the store manager answer who was extremely rude and argued with me over the fact that I know how my phone works. This location has been known to do “backdoor” shoes to resale shops. You’ll ask for a certain shoe that you’re looking at behind the counter in a stack but tell you to your face they don’t have any. The manager is extremely rude and was proud to give me the customer service number recited it like it was the pledge of allegiance sounded like he was used to giving this number out. But don’t put kids in charge of these raffles if the intention isn’t to help the customer if y’all want to backdoor don’t even announce the shoe release.
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June 2021 by Paige P
They back door shoes and lie about there inventory when you blantonly see it behind the register, the store manager ANTON has an attitude and does not follow release shoe guidelines and does anything to get extra $ off reselling release shoes.
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May 2021 by Abyss S
I called the store inside Lakeline mall yesterday 11200 Lakeline mall dr, and the guy told me they were out of a certain shoe, I then went into the store and see them sitting behind the counter, I ask again and the same guy tells me no again, his coworker then steps in and says yes we do have the shoe, this store is allowing friends/family to buy all the shoes and make multiple trips to buy the shoes, they lied about their inventory so that it can benefit them, this is not the first time
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March 2021 by Darla Brown
This was the best shoe shopping experience! The staff was quick and friendly. They were happy to answer questions and anticipated our needs. Veronica, Vincent, everyone working there, thank you for the pleasant interaction and military discount ?
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March 2021 by Danielle Laczko
My first ever visit with this store was to buy a pair of shoes I really wanted. They told me they only had it in a specific size and another store out of town had it and offered to order it to be shipped to my home. Come to find out the order was cancelled because it was "sold out". A pair should have been reserved at the time of sale. I spoke with their Customer support line with no resolution outside of a refund being processed. Why sell shoes that should have been reserved just to give excited people the heartbreak of not getting what they paid for? This is the first and last time I shop there.
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February 2021 by Alyssa S
Love the different pick of shoes and my husband got some shoes and he loves them fit great feel great and we even seen some for kids that we will definitely be back for
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February 2021 by Alyssa Rodriguez
Love the different pick of shoes and my husband got some shoes and he loves them fit great feel great and we even seen some for kids that we will definitely be back for
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January 2021 by Rachelle M.
I'm not sure why finish line doesn't have better reviews! Last Christmas I got a pair of adidas ultra boost and they have become my favorite all time shoes! It feels like you're walking on a cloud! So this year for my birthday I decided to get more and I got the prime blue adidas ultra boost shoes in black! I'm trying to be motivated to go to gym lol! So I figured with great shoes you can't go wrong! I also kept seeing great reviews on the app for brooks running shoes! I decided to try them out I'm not a runner but my goal for 2021 is to get in ship and be able to run!! I got the Brooks ghost running shoes because they are known for Quality and runners!!I have plantar fasciitis and I am hoping these help me with exercising! I use the app which is great! It's very easy to use and if you ever need to return anything just go to the mall with your receipt! As for parking you can choose to order online and pick up at mall or hav ether delivered to your house! Check out finish line! I love them! There is a huge variety for everyone!
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November 2020 by Leo Banda III
Love the shoe selection but have poor selection for snadles
